Is this Puerto Aventuras hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Puerto Aventuras hotel have a swimming pool?

Yes, this Puerto Aventuras hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto Aventuras hotel?

Best-rates for the Puerto Aventuras hotel starts from $253 per night with includes Pool, Spa, Restaurant, Bar, Toiletries, Guest Services, Laundry, Parking, Balcony/Terrace, Business Services, Air Conditioner, Security/Safety, Child Friendly, Internet, TV, Bedding/Linens, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puerto Aventuras hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto Aventuras hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Aventuras hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto Aventuras hotel?

Based on the information reported by the owner or manager, the Puerto Aventuras hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto Aventuras hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Puerto Aventuras Hotel & Beach Club | Hotel in Puerto Aventuras

Name: Puerto Aventuras Hotel & Beach Club
Address: Puerto Aventuras, Quintana Roo, Mexico, MX
Price range: Prices for upcoming dates start at $253 per night
Rating: 8.8

| 8.8 (151 Reviews) | 1 Bathroom

Puerto Aventuras Hotel | Puerto Aventuras Hotel & Beach Club

Hotel in Puerto Aventuras

Hotel with 2 outdoor swimming pools, steps from Puerto Aventuras Marina
This smoke-free hotel features 2 outdoor pools, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Puerto Aventuras Hotel & Beach Club offers 30 air-conditioned accommodations with outdoor private hot tubs and safes. Rooms open to patios. 42-inch plasma televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Puerto Aventuras hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Balcony/Terrace

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Shampoo

Free toiletries

Private bathroom

Hair dryer

Towels

Toilet paper

Shower

Soap

Bedroom

Ceiling fan

Blackout drapes/curtains

Air conditioning

Bed sheets

Private outdoor hot tub

Local maps

Slippers

Laptop-friendly workspace

Turndown service

Desk

In-room massage

Electrical adapters/chargers

Iron/ironing board

Safe

Phone

Guidebooks/recommendations

Breakfast

1 restaurant and 1 coffee shop/cafe

Room service available

1 swim-up bar, 1 poolside bar and 1 bar

Dining table

Parking

Wheelchair-accessible parking available

Free offsite parking

Free self parking on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

1 on-site accessible parking spaces

Upper floors accessible by stairs only

Doorbell and phone notification

Wheelchair-accessible fitness center

Wheelchair-accessible parking

This property does not have elevators

Lever door handles

Wheelchair-accessible lounge

Wheelchair accessible (may have limitations)

Wheelchair-accessible restaurant

Wheelchairs available on site

Front entrance ramp

Activities

Windsurfing

Snorkeling

Beach access

Fitness center

Spa services

Children's pool

2 outdoor pools

Entertainment

Cable channels

42-inch plasma TV

General

Front-desk safe

Banquet hall

Spanish

English

Smoke-free property

Guest Services

Snack bar/deli

Children's pool

Dining table

Laundry facilities

2 outdoor pools

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Turndown service

Luggage storage

Laundry facilities

Dry cleaning service

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Pool sun loungers

Terrace

Pool umbrellas

Patio

Spa

Massage - hot stone

Massage - sports

Massage - prenatal

Massage - deep-tissue

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight

Check-out

Check-out before noon

Child Policy

Children are welcome. cribs (infant beds) are not available.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

James

Oct 6, 2025 05:50:00 PM

Review Score: 4

Summary: It was low season so not many people at the resort. Charged me a ‘security deposit’ on check-in which they did not return, so basically paid double for the room. Hotel s.c o m would not help me out. Disappointing.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, 1 King Bed, Partial Sea View Room Size: 391 square feet m² 1 King Bed	General Number of living rooms 0, Partial sea view, Square feet - 391, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11.0, Square meters - 36, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed, Bay View Room Size: 391 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 391, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11.0, Bay view, Square meters - 36, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Double Beds, Patio, Garden View Room Size: 391 square feet m² 2 Double Beds	General Number of living rooms 0, Square feet - 391, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11.0, Garden view, Square meters - 36, Bed count minimum 2, Bed count maximum 2
Standard Room, 2 Double Beds, City View Room Size: m² 2 Double Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Room, 1 King Bed, Ocean View Room Size: 391 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 391, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11.0, No cribs (infant beds), Square meters - 36, Bed count minimum 1, Ocean view, Bed count maximum 1
Standard Room, 1 King Bed, City View Room Size: m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, City view
Standard Room, 1 King Bed, Patio, Garden View Room Size: 391 square feet m² 1 King Bed	General Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Hand-held showerhead, Square meters - 36, Shower grab bar height (inches) - 50, Wheelchair accessible, Square feet - 391, No rollaway/extra beds, Ping - 11.0, Garden view, Shower grab bar height (centimeters) - 127, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 2 Double Beds, Partial Ocean View Room Size: 391 square feet m² 2 Double Beds	General Number of living rooms 0, Square feet - 391, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11.0, Partial ocean view, Square meters - 36, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 2 Double Beds, Ocean View Room Size: 409 square feet m² 2 Double Beds	General Number of living rooms 0, Ping - 11.49, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 38, Square feet - 409, Ocean view, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Standard Room, 2 Double Beds, Bay View Room Size: 409 square feet m² 2 Double Beds	General Number of living rooms 0, Ping - 11.49, No rollaway/extra beds, Number of bedrooms - 0, Bay view, Square meters - 38, Square feet - 409, Bed count minimum 2, Bed count maximum 2