Hard Rock Hotel Riviera Maya - All Inclusive | Resort in Puerto Aventuras
Resort in Puerto Aventuras
Luxury property on the beach, with 2 outdoor pools
Catch some rays on Hard Rock Hotel Riviera Maya - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Hard Rock Hotel Riviera Maya - All Inclusive offers 1264 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.
Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Puerto Aventuras property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.
A private beach and 2 outdoor tennis courts are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Rainfall showerhead
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Separate bathtub and shower
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Hair dryer
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Private bathroom
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Jetted bathtub
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Designer toiletries
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Towels
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Bathrobes
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Blackout drapes/curtains
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Air conditioning
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Premium bedding
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Free rollaway beds
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Bed sheets
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Separate sitting area
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Connecting rooms available
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Laptop-compatible safe
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Iron/ironing board
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Access via exterior corridors
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Slippers
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Phone
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9 restaurants and 2 coffee shops
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7 bars/lounges, 1 swim-up bar and 1 poolside bar
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24-hour room service
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Coffee/tea in common area(s)
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Coffee/tea maker
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Free bottled water
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Free valet parking on site
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Wheelchair-accessible parking available
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Free self parking on site
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24-hour roundtrip airport shuttle (surcharge)
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Wheelchair-accessible path to elevator
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Wheelchair accessible (may have limitations)
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Wheelchair-accessible concierge desk
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Well-lit path to entrance
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Handrails in stairways
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Wheelchair-accessible parking
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Wheelchair-accessible registration desk
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Elevator
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Wheelchairs available on site
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Wheelchair-accessible business center
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Wheelchair-accessible restaurant
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Wheelchair-accessible spa
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Adjacent to a golf course
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Snorkeling
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Scuba diving
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Ecotours
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Golf lessons
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Hiking/biking trails
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Basketball
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Children's pool
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Mini golf
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Shopping
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Steam room
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Sauna
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2 outdoor tennis courts
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2 outdoor pools
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Nightclub
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Billiards/pool table
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Tennis
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Full-service spa
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Hot tub
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Kayaking
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Fitness center
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Volleyball
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Premium channels
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Flat-screen TV
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Satellite channels
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Business center
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Computer station
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Meeting rooms
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Conference center (87823 square feet of space)
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Gift shop/newsstand
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ATM/banking services
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Grocery/convenience store
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Elevator
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Banquet hall
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Spanish
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Portuguese
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English
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Designated smoking areas (fines apply)
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Beach towels
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TV in lobby
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Supervised childcare (surcharge)
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Children's pool
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Mini golf
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Snack bar/deli
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Waterslide
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Free rollaway/extra beds
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2 outdoor pools
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Grocery/convenience store
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Babysitting (surcharge)
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Free children's club
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Luggage storage
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Multilingual staff
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Concierge services
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Golf cart
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Hair salon
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Porter/bellhop
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Daily housekeeping
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Dry cleaning service
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Golf clubs
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Wedding services
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Tour/ticket assistance
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Golf clubhouse
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Golf lessions with a pro
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24-hour front desk
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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Terrace
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Beach umbrellas
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Private beachfront location
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Garden
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Balcony
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Body wraps
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Spa open daily
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Couples treatment room(s)
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Hot tub
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Hydrotherapy
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Manicures and pedicures
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Outdoor treatment areas
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Facials
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Detox wraps
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Body scrubs
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Massage/treatment rooms
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Aromatherapy
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Hot springs/mineral springs
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50 treatment rooms
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Sauna
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Body treatments
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Massage - on the beach
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Massage - sports
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Massage - hot stone
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Steam room
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Massage - deep-tissue
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Reflexology
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 008-007-000402/2025 safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Room, 1 King Bed (Diamond)
Room Size:
482 square feet m2
|
GeneralGarden view, Square feet - 482, Ping - 14, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1, Free cribs/infant beds |
|
Suite, 2 Bedrooms, Oceanfront (Rock, Lounge, Personal Assistant)
Room Size:
5166 square feet m2
|
GeneralDining table, Number of bedrooms - 2, Ping - 145, Square meters - 480, Bed count maximum 3, Square feet - 5166, Extra bed count 1, Ocean view, Free cribs/infant beds, Bed count minimum 3 |
|
Suite, 2 Bedrooms, Oceanfront (Rock, Personal Assistant)
Room Size:
2583 square feet m2
|
GeneralSquare feet - 2583, Square meters - 240, Dining table, Number of bedrooms - 2, Ping - 73, Bed count maximum 3, Extra bed count 1, Ocean view, Free cribs/infant beds, Bed count minimum 3 |
|
Deluxe Room, 1 King Bed
Room Size:
m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds |
|
Deluxe Room, 1 King Bed (Gold, Pure Wellness)
Room Size:
482 square feet m2
|
GeneralGarden view, Hypo-allergenic bedding available, Square feet - 482, Ping - 14, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1, Free cribs/infant beds |
|
Double Room, Partial Ocean View (Rock Royalty)
Room Size:
482 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 1, Partial ocean view, Square feet - 482, Ping - 14, Extra bed count 1, Square meters - 45, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2 |
|
Room, 1 King Bed (Heaven, Rock Royalty)
Room Size:
482 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 1, Garden view, Square feet - 482, Ping - 14, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1, Free cribs/infant beds |
|
Deluxe Room, 2 Double Beds, Partial Ocean View
Room Size:
482 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Partial ocean view, Square feet - 482, Ping - 14, Extra bed count 1, Square meters - 45, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2 |
|
Deluxe Room, 2 Double Beds (Gold)
Room Size:
482 square feet m2
|
GeneralGarden view, Square feet - 482, Ping - 14, Extra bed count 1, Square meters - 45, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2 |
|
Deluxe Room, 2 Double Beds (Gold, Pure Wellness)
Room Size:
482 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Garden view, Hypo-allergenic bedding available, Square feet - 482, Ping - 14, Extra bed count 1, Square meters - 45, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2 |
|
Deluxe Room, 2 Double Beds (Heaven, Gold)
Room Size:
482 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Garden view, Square feet - 482, Ping - 14, Extra bed count 1, Square meters - 45, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2 |
|
Deluxe Room, 1 King Bed (Heaven)
Room Size:
m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds |
|
Deluxe Room, 1 King Bed (Heaven, Gold)
Room Size:
482 square feet m2
|
GeneralGarden view, Square feet - 482, Ping - 14, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1, Free cribs/infant beds |
|
Deluxe Room, 1 King Bed (Heaven, Diamond)
Room Size:
482 square feet m2
|
GeneralGarden view, Square feet - 482, Ping - 14, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1, Free cribs/infant beds |
|
Deluxe Room, 1 King Bed (Heaven - Swim Up)
Room Size:
484 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Garden view, Square feet - 484, Ping - 14, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1, Private pool |
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Deluxe Room, 2 Double Beds
Room Size:
m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Garden view, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2 |
|
Deluxe Room, 1 King Bed (Heaven, Gold, Pure Wellness)
Room Size:
482 square feet m2
|
GeneralGarden view, Hypo-allergenic bedding available, Square feet - 482, Ping - 14, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1, Free cribs/infant beds |
|
Deluxe Room, 2 Double Beds (Heaven)
Room Size:
m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Garden view, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2 |
|
Suite, 2 Bedrooms, Oceanfront (Heaven, Rock)
Room Size:
2583 square feet m2
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GeneralSquare feet - 2583, Square meters - 240, Number of living rooms 0, Number of bedrooms - 1, Ping - 73, Bed count maximum 3, Extra bed count 1, Ocean view, Free cribs/infant beds, Bed count minimum 3 |
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Suite (Heaven, Rock, Platinum Rooftop)
Room Size:
5166 square feet m2
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GeneralDining table, Ping - 145, Square meters - 480, Bed count maximum 3, Square feet - 5166, Extra bed count 1, Ocean view, Free cribs/infant beds, Bed count minimum 3 |
|
Deluxe Room, 1 Bedroom, Terrace (Heaven, Sky)
Room Size:
964 square feet m2
|
GeneralSquare feet - 964, Ping - 27, Square meters - 90, Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds |
|
Gold Deluxe King Room
Room Size:
482 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 0, Garden view, Square feet - 482, Ping - 14, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1, Free cribs/infant beds |
|
Deluxe Room, 2 Bedrooms, Terrace (Grand Sky)
Room Size:
1928 square feet m2
|
GeneralSquare feet - 1928, Partial ocean view, Square meters - 179, Bed count maximum 3, Extra bed count 1, Free cribs/infant beds, Ping - 54, Bed count minimum 3 |
|
Room, 1 King Bed, Partial Ocean View (Rock Royalty)
Room Size:
482 square feet m2
|
GeneralNumber of living rooms 0, Number of bedrooms - 1, Partial ocean view, Square feet - 482, Ping - 14, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1, Free cribs/infant beds |
|
Deluxe Room, 1 Bedroom, Terrace (Sky)
Room Size:
964 square feet m2
|
GeneralSquare feet - 964, Ping - 27, Square meters - 90, Partial ocean view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds |
|
Deluxe Family Room
Room Size:
964 square feet m2
|
GeneralSquare feet - 964, Ping - 27, Square meters - 90, Garden view, Bed count maximum 3, Extra bed count 1, Free cribs/infant beds, Bed count minimum 3 |
FAQ's
Is this Puerto Aventuras resort pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Puerto Aventuras resort have a swimming pool?
Yes, this Puerto Aventuras resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Puerto Aventuras resort?
Best-rates for the Puerto Aventuras resort starts from $485 per night with includes Internet, Kitchen, Laundry, Parking, Ocean View, Balcony/Terrace, Sports/Activities, Spa, Child Friendly, View, Wheelchair Accessible, Wellness Facilities, Restaurant, Bedding/Linens, Air Conditioner, Pool, Accessibility, Business Services, Bar, Guest Services, Entertainment, Designated Smoking Area, TV, Toiletries, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Puerto Aventuras resort a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Puerto Aventuras resort wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Puerto Aventuras resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Puerto Aventuras resort?
Based on the information reported by the owner or manager, the Puerto Aventuras resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Puerto Aventuras resort?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.