Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive | Resort in Puerto Aventuras
Resort in Puerto Aventuras
Located in Puerto Aventuras, 13 miles from ADO International Bus Station, Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive has accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. This 5-star resort offers a private beach area and room service. The property has a garden, as well as a restaurant that serves American and Brazilian cuisine. The rooms come with air conditioning, a flat-screen TV with satellite channels, a minibar, a coffee machine, a shower, free toiletries and a closet. With a private bathroom equipped with a hot tub and a hairdryer, rooms at the resort also feature free WiFi, while certain rooms contain a sea view. A buffet breakfast is available at Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive. The accommodation offers a hot tub. You can play pool at Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive, and the area is popular for snorkeling. Speaking English and Spanish, staff at the 24-hour front desk can help you plan your stay. Playa del Carmen Maritime Terminal is 13 miles from the resort, while Tulum Archeological Site is 28 miles away. Cozumel International Airport is 22 miles from the property, and the property offers a paid airport shuttle service.
Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive is located in Puerto Aventuras.
This 154 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Private Beach, Business Services, Fireplace/Heating, and several others. This is a 5 star rated property and has over 51 reviews with the average score of 8.3 . Coming to Puerto Aventuras and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.
You can check the reviews and description of this 154 Bedrooms Resort if you want to learn more about this place in Puerto Aventuras. These details are authentic, as they are provided by our partner, booking.com.
This Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive in Puerto Aventuras is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.
Amenities
Facility Overview
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Restaurant
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Fruit
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Snack bar
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Bar
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Breakfast in the room
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Wine/Champagne
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Parking on site
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Parking
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Private Parking
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Free parking
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Fitness center
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Game room
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Entertainment staff
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Themed dinners
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Bingo
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Tennis court
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Bowling
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Beachfront
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Golf course (within 2 miles)
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Hot tub/Jacuzzi
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Fitness
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Water park
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Live sports events (broadcast)
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Private beach area
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Yoga classes
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Tennis equipment
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Fitness classes
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Evening entertainment
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Spa facilities
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Spa
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Beach
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Live music/Performance
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Snorkeling
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Sauna
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Pool table
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Massage
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Nightclub/DJ
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Heating
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Convenience store on site
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Air conditioning
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Non-smoking rooms
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Chapel/Shrine
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Adults only
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Facilities for disabled guests
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Designated smoking area
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Elevator
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Safe
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Wifi in all areas
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Soundproof rooms
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ATM on site
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Airport shuttle (additional charge)
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Ironing service
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Meeting/Banquet facilities
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Valet parking
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Suit press
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Airport shuttle
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24-hour front desk
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Babysitting/Child services
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Shuttle service
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Room service
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Pet bowls
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Baggage storage
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Car rental
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Tour desk
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Shuttle service (additional charge)
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Hair/Beauty salon
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Daily housekeeping
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Fax/Photocopying
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Business center
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Laundry
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Free Wifi
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Wifi
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Internet
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Outdoor pool
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Outdoor furniture
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Garden
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Outdoor pool (year-round)
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Sun deck
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Key card access
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24-hour security
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CCTV outside property
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Smoke alarms
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CCTV in common areas
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Security alarm
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Fire extinguishers
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Guest accommodation sealed after cleaning
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Use of cleaning chemicals that are effective against coronavirus
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Guest accommodation disinfected between stays
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Delivered food covered securely
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All plates, cutlery, glasses, and other tableware sanitized
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Physical distancing in dining areas
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Food can be delivered to guest accommodation
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Process in place to check health of guests
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Face masks for guests available
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Staff follow all safety protocols as directed by local authorities
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Access to healthcare professionals
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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First aid kits available
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Hand sanitizer in guest accommodation and common areas
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Physical distancing rules followed
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Contactless check-in/out
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Mobile app for room service
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Screens or physical barriers between staff and guests in appropriate areas
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Cashless payment available
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Pool bar
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Beach chairs/Loungers
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Infinity pool
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Swimming pool
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Beach umbrellas
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Pool with view
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Airport drop-off
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Airport pickup
Policies
Upon check-in photo identification and credit card are required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, infants from 0-3 years old are free, all children from 4 to 17 years old extra charges apply, when traveling with pets, please note that the property proposes an optional program at an extra charge of usd 150 per pet, per stay. it includes a pet memory foam bed and access to pet friendly areas where the leash is not required, only dogs and cats of less than 18 kg are permitted, and 2 pets maximum per room.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, in the event of an early departure, the property will charge you the full amount for your stay.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Gold Deluxe Double Room
Room Type:
Quad
Room Size:
45 m2
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Food & DrinkMinibar, Bottle of waterBathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroomMedia & TechnologySatellite channels, Telephone, Flat-screen TV, TVGeneralKey card access, Air conditioning, Iron, Soundproof, Ironing facilities, Smoke Alarm, Laptop safe, Trash cans, Private entranceServicesWake-up service/Alarm clock, Wake-up serviceActivitiesHot tubOutdoorsBalconyBedroomWardrobe or closet, Alarm clock, Childrens' cribsViewGarden viewKitchenCoffee machineAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowExclusive servicesFree gym access |
|
Diamond Deluxe Double Room
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkMinibar, Bottle of waterBathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroomMedia & TechnologySatellite channels, Telephone, Flat-screen TV, TVGeneralKey card access, Air conditioning, Iron, Soundproof, Ironing facilities, Smoke Alarm, Laptop safe, Trash cans, Private entranceServicesWake-up service/Alarm clock, Wake-up serviceActivitiesHot tubOutdoorsBalconyBedroomWardrobe or closet, Alarm clock, Childrens' cribsViewGarden view, Sea viewKitchenCoffee machineAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowExclusive servicesFree gym access |
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Platinum Deluxe Double Room with Terrace
Room Type:
Double
Room Size:
90 m2
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Food & DrinkMinibar, Bottle of waterBathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroomMedia & TechnologySatellite channels, Telephone, Flat-screen TV, TVGeneralKey card access, Air conditioning, Iron, Soundproof, Ironing facilities, Smoke Alarm, Laptop safe, Trash cans, Private entranceServicesWake-up service/Alarm clock, Wake-up serviceActivitiesHot tubOutdoorsBalcony, TerraceBedroomWardrobe or closet, Alarm clock, Childrens' cribsViewSea viewKitchenCoffee machineAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowExclusive servicesFree gym access |
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Rock Royalty Level - Deluxe Platinum
Room Type:
Double
Room Size:
45 m2
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Food & DrinkMinibar, Bottle of waterBathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroomMedia & TechnologySatellite channels, Telephone, Flat-screen TV, TVGeneralKey card access, Air conditioning, Iron, Soundproof, Ironing facilities, Smoke Alarm, Laptop safe, Trash cans, Private entranceServicesWake-up service/Alarm clock, Wake-up serviceActivitiesHot tubOutdoorsBalconyBedroomWardrobe or closet, Alarm clock, Childrens' cribsViewGarden view, Sea viewKitchenCoffee machineAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowExclusive servicesFree gym access |
|
Gold Deluxe King Room - PURE
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkMinibar, Bottle of waterBathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroomMedia & TechnologySatellite channels, Telephone, Flat-screen TV, TVGeneralKey card access, Air conditioning, Iron, Soundproof, Ironing facilities, Smoke Alarm, Laptop safe, Trash cans, Private entranceServicesWake-up service/Alarm clock, Wake-up serviceActivitiesHot tubOutdoorsBalconyBedroomWardrobe or closet, Alarm clock, Childrens' cribsViewGarden viewKitchenCoffee machineAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowExclusive servicesFree gym access |
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Rock Suite Platinum
Room Type:
Suite
Room Size:
240 m2
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Food & DrinkMinibar, Bottle of waterBathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Additional bathroom, Shampoo, Private bathroomMedia & TechnologySatellite channels, Telephone, Game console, TV, Flat-screen TVGeneralKey card access, Air conditioning, Suit press, Interconnecting room(s) available, Iron, Soundproof, Ironing facilities, Smoke Alarm, Laptop safe, Trash cans, Private entranceServicesWake-up service/Alarm clock, Wake-up serviceActivitiesHot tubKitchenCoffee machine, Kitchenette, Dining table, DishwasherOutdoorsOutdoor dining area, BalconyLiving AreaSofa, Dining area, Sitting areaBedroomWardrobe or closet, Alarm clock, Childrens' cribsViewSea viewAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowExclusive servicesFree gym access |
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Deluxe Platinum Sky Terrace King room
Room Type:
Double
Room Size:
90 m2
|
Food & DrinkFruit, Bottle of water, Chocolate/Cookies, Minibar, Wine/ChampagneBathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroomMedia & TechnologySatellite channels, Telephone, Flat-screen TV, TVGeneralKey card access, Air conditioning, Iron, Soundproof, Ironing facilities, Smoke Alarm, Laptop safe, Trash cans, Private entranceServicesWake-up service/Alarm clock, Wake-up serviceActivitiesHot tubOutdoorsBalconyBedroomWardrobe or closet, Alarm clock, Childrens' cribsViewGarden view, Sea viewKitchenCoffee machineAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowExclusive servicesFree gym access |
|
Deluxe Room
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkMinibar, Bottle of waterBathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroomMedia & TechnologySatellite channels, Telephone, Flat-screen TV, TVGeneralKey card access, Air conditioning, Iron, Soundproof, Ironing facilities, Smoke Alarm, Laptop safe, Trash cans, Private entranceServicesWake-up service/Alarm clock, Wake-up serviceActivitiesHot tubBedroomWardrobe or closet, Alarm clock, Childrens' cribsViewGarden viewKitchenCoffee machineAccessibilityAccessible by elevator, Entire unit located on ground floorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowExclusive servicesFree gym access |
|
King Room with Garden View
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkMinibar, Bottle of waterBathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroomMedia & TechnologySatellite channels, Telephone, Flat-screen TV, TVGeneralKey card access, Air conditioning, Iron, Soundproof, Ironing facilities, Smoke Alarm, Laptop safe, Trash cans, Private entranceServicesWake-up service/Alarm clock, Wake-up serviceActivitiesHot tubOutdoorsBalconyBedroomWardrobe or closet, Alarm clock, Childrens' cribsViewGarden viewKitchenCoffee machineAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowExclusive servicesFree gym access |
|
Deluxe King Room
Room Type:
Double
Room Size:
90 m2
|
Food & DrinkMinibar, Bottle of waterBathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroomMedia & TechnologySatellite channels, Telephone, Flat-screen TV, TVGeneralKey card access, Air conditioning, Iron, Soundproof, Ironing facilities, Smoke Alarm, Laptop safe, Trash cans, Private entranceServicesWake-up service/Alarm clock, Wake-up serviceActivitiesHot tubOutdoorsBalconyBedroomWardrobe or closet, Alarm clock, Childrens' cribsKitchenCoffee machineAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowExclusive servicesFree gym access |
|
Budget Double Room
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkMinibar, Bottle of waterBathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroomMedia & TechnologySatellite channels, Telephone, Flat-screen TV, TVGeneralKey card access, Air conditioning, Iron, Soundproof, Ironing facilities, Smoke Alarm, Laptop safe, Trash cans, Private entranceServicesWake-up service/Alarm clock, Wake-up serviceActivitiesHot tubOutdoorsBalconyBedroomWardrobe or closet, Alarm clock, Childrens' cribsViewGarden viewKitchenCoffee machineAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillow |
FAQ's
Is this Puerto Aventuras resort pet-friendly for guests?
Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Puerto Aventuras resort?
Check-in time for Puerto Aventuras resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Puerto Aventuras resort have a swimming pool?
Yes, this Puerto Aventuras resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Puerto Aventuras resort?
Best-rates for the Puerto Aventuras resort starts from $531 per night with includes Pool, Private Beach, Business Services, Fireplace/Heating, Entertainment, Security/Safety, Guest Services, Designated Smoking Area, View, Wellness Facilities, Spa, Hot Tub, Parking, Ocean View, Balcony/Terrace, Internet, Accessibility, Transportation/Shuttle, Sports/Activities, Bar, Breakfast, Pet Friendly, Wheelchair Accessible, Oceanfront, Restaurant, Child Friendly, Laundry, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Puerto Aventuras resort a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Puerto Aventuras resort wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Puerto Aventuras resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Puerto Aventuras resort?
Based on the information reported by the owner or manager, the Puerto Aventuras resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Puerto Aventuras resort?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
