Is this Surya-Pan Hotel Refúgio pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Surya-Pan Hotel Refúgio have a swimming pool?

Yes, this Surya-Pan Hotel Refúgio has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surya-Pan Hotel Refúgio?

Best-rates for the Surya-Pan Hotel Refúgio starts from $214 per night with includes Balcony/Terrace, Spa, Fireplace/Heating, Toiletries, Child Friendly, TV, Security/Safety, Bedding/Linens, Guest Services, Entertainment, Pool, Business Services, Parking, Bar, Internet, Kitchen, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Surya-Pan Hotel Refúgio a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surya-Pan Hotel Refúgio wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surya-Pan Hotel Refúgio has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surya-Pan Hotel Refúgio?

Based on the information reported by the owner or manager, the Surya-Pan Hotel Refúgio indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surya-Pan Hotel Refúgio?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Surya-Pan Hotel Refúgio | Hotel in Campos do Jordão

Name: Surya-Pan Hotel Refúgio
Address: Campos do Jordão, São Paulo, Brazil, BR
Price range: Prices for upcoming dates start at $214 per night
Rating: 8

| 8.0 (141 Reviews) | 1 Bathroom

Alto da Boa Vista Hotel | Surya-Pan Hotel Refúgio

Hotel in Alto da Boa Vista, Campos do Jordão

Hotel in Campos do Jordão with a full-service spa and a 24-hour front desk
A full-service spa, an outdoor pool, and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and wedding services are onsite.
Surya-Pan Hotel Refúgio offers 25 accommodations with fireplaces and minibars. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Campos do Jordão hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Parking

Pool

Balcony/Terrace

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Bar

Toiletries

Guest Services

Entertainment

Child Friendly

Internet

Kitchen

Facility Overview

Bathrooms

Towels

Hair dryer

Shower

Free toiletries

Bedroom

Blackout drapes/curtains

Bed sheets

Desk

Fireplace

Phone

Laptop-friendly workspace

Breakfast

Minibar

Microwave

Parking

Free self parking on site

Accessibility

This property does not have elevators

Activities

Outdoor pool

Full-service spa

Entertainment

Cable channels

32-inch LCD TV

General

Conference space

Banquet hall

Portuguese

English

Smoke-free property

Guest Services

Outdoor pool

Microwave

Luggage storage

Tour/ticket assistance

Wedding services

24-hour front desk

Daily housekeeping

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

Garden

Picnic area

Spa

Massages

Spa open daily

Policies

Check-in

Check-in time starts at 3:00 pm contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Pet fee: brl 100 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of brl 100 per pet, per night restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Roberta

May 15, 2025 12:36:33 AM

Review Score: 8

Summary: Overall, our experience was great. Staff were really polite and friendly, the outdoor space is fantastic with lots of activities. Our dog loved being able to explore and make friends, and we really enjoyed the hiking around the property. The room was huge, but needs renovation. It rained a lot one of the mornings we were there, and water was pouring through the roof. Some of the flooring was broken and the overall room could use some improvements. This, however, didn't impact our experience, and I would definitely come back.

See All Reviews

Room Arrangement

Room Info	Facilities
Suite Equilibrio Room Size: m² 2 Queen Bed and Twin Bed	General Pet-friendly room, Number of living rooms 0, Private bathroom, Pool view, Number of bedrooms - 0, Shower only, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite Equilibrio Premium Room Size: 592 square feet m² 3 Double Bed and Twin Beds	General Pet-friendly room, Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 1, Shower only, Square feet - 592, Ping - 16.64, Bed count maximum 3, Square meters - 55, Number of bathrooms - 1, Bed count minimum 3
Premium Room Room Size: 344 square feet m² 2 King Bed and Twin Bed	General Square meters - 32, Number of living rooms 0, Garden view, Number of bedrooms - 4, Square feet - 344, Bed count minimum 2, Number of bathrooms - 1, Ping - 10, Bed count maximum 2
Standard Suite (Quadruplo) Room Size: m² 3 Double Bed and Twin Beds	General No rollaway/extra beds, Number of bedrooms - 0, Bed count maximum 3, Bed count minimum 3
Standard Suite (Triplo) Room Size: m² 2 Double Bed and Twin Bed	General No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Superior Suite Room Size: m² 3 Double Bed and Twin Beds	General Number of living rooms 0, Number of bedrooms - 2, Bed count maximum 3, Number of bathrooms - 1, Bed count minimum 3
Suite Performance (Standard) Room Size: 431 square feet m² 1 Double Bed	General Pet-friendly room, Number of living rooms 0, Square meters - 40, Private bathroom, Number of bedrooms - 2, Ping - 12.11, Shower only, Bed count minimum 1, Bed count maximum 1, Square feet - 431, Number of bathrooms - 1
Suíte Bem Estar Premium Room Size: 753 square feet m² 3 Double Bed and Twin Beds	General Pet-friendly room, Number of living rooms 0, Square feet - 753, Private bathroom, Square meters - 70, Number of bedrooms - 2, Shower only, Ping - 21.16, Bed count maximum 3, Number of bathrooms - 1, Bed count minimum 3
Bungalow Room Size: 689 square feet m² 3 Double Bed and Twin Beds	General Square feet - 689, Pet-friendly room, Square meters - 64, Number of living rooms 0, Private bathroom, Ping - 19.36, Shower/tub combination, Number of bedrooms - 8, Bed count maximum 3, Number of bathrooms - 1, Bed count minimum 3
Suíte Bem Estar Room Size: 753 square feet m² 2 Double Bed and Twin Bed	General Pet-friendly room, Number of living rooms 0, Square feet - 753, Private bathroom, Square meters - 70, Number of bedrooms - 2, Shower only, Ping - 21.16, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2