Is this Novotel Santos Gonzaga pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Novotel Santos Gonzaga?

Check-in time for Novotel Santos Gonzaga starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Novotel Santos Gonzaga have a swimming pool?

Yes, this Novotel Santos Gonzaga has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel Santos Gonzaga?

Best-rates for the Novotel Santos Gonzaga starts from $72 per night with includes TV, Wheelchair Accessible, Business Services, Bar, Guest Services, Breakfast, Air Conditioner, Parking, Laundry, Child Friendly, Internet, Accessibility, Security/Safety, Restaurant, Pool, Balcony/Terrace, Spa, Kitchen, Bedding/Linens, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Novotel Santos Gonzaga a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Santos Gonzaga wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Santos Gonzaga is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Santos Gonzaga?

Based on the information reported by the owner or manager, the Novotel Santos Gonzaga indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Santos Gonzaga?

Based on the information reported by the owner or manager, details for the cancellation policy for the Novotel Santos Gonzaga are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Novotel Santos Gonzaga | Hotel in Santos

Name: Novotel Santos Gonzaga
Address: Santos, Santos, Brazil, BR
Price range: Prices for upcoming dates start at $72 per night
Rating: 8.6

| 8.6 (1007 Reviews) | 1 Bathroom

Hotel in Gonzaga, Santos

Hotel with bars, a short walk to Gonzaga Beach
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Other amenities include a fitness center, a sauna, and valet parking.
Housekeeping is available on request.
Novotel Santos Gonzaga offers 288 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 6 pm contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately brl 70.00 per person valet parking fee: brl 35 per day pet fee: brl 100 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 33 lbs per pet) food and water bowls and litter boxes are available pets allowed for an extra charge of brl 100 per pet, per night service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Rinaldo

Jul 4, 2025 01:25:00 AM

Review Score: 4

Summary: The HVAC must be cleaned immediatelly. The smell of mold was very strong even when the air conditioning was not running in the room. The smell was also strong on the 6th floor, during breakfast. One window was visible damaged in the breakfast room (see photo). Staff was very friendly but that was not enough to conpensate for the strong smell of mold.

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Novotel Santos Gonzaga | Hotel in Santos

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