Is this Xcaret resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Xcaret resort have a swimming pool?

Yes, this Xcaret resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Xcaret resort?

Best-rates for the Xcaret resort starts from $999 per night with includes Restaurant, Guest Services, Laundry, Designated Smoking Area, Accessibility, Bedding/Linens, Wellness Facilities, Business Services, Bar, Breakfast, Spa, Entertainment, Child Friendly, Kitchen, Parking, Pool, View, Sports/Activities, Balcony/Terrace, Transportation/Shuttle, Hot Tub, Air Conditioner, TV, Wheelchair Accessible, Ocean View with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Xcaret resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Xcaret resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Xcaret resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Xcaret resort?

Based on the information reported by the owner or manager, the Xcaret resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Xcaret resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Xcaret Mexico - All Parks/All Fun Inclusive | Resort in Playa del Carmen

| 8.6 (1393 Reviews) | 1 Bathroom

Xcaret Resort | Hotel Xcaret Mexico - All Parks/All Fun Inclusive

Resort in Xcaret, Playa del Carmen

Luxury property on the beach, with 15 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Xcaret Mexico - All Parks / All Fun Inclusive's full-service spa. Then enjoy a meal at one of the property's 20 restaurants.
Hotel Xcaret Mexico - All Parks / All Fun Inclusive offers 1800 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Business-friendly amenities include desk chairs, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor tennis court and complimentary bicycles are featured at the property. 15 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Private bathroom

Hair dryer

Towels

Shower

Rainfall showerhead

Bedroom

Egyptian cotton sheets

Pillow-top mattress

Day bed

Blackout drapes/curtains

Hypo-allergenic bedding

Down comforter

Premium bedding

Air conditioning

Bed sheets

Pillow menu

Connecting rooms available

LED light bulbs

Private indoor hot tub

Soundproofing

Desk chair

Slippers

Laptop-friendly workspace

Turndown service

Laptop-compatible safe

Free newspapers

Iron/ironing board

Phone

Breakfast

24-hour room service

Free full breakfast available daily 7:00 AM–noon

20 restaurants and 2 coffee shops

2 swim-up bars, 2 poolside bars and 14 bars/lounges

Free bottled water

Free minibar

Espresso maker

Parking

Limited onsite parking

Airport shuttle at scheduled times, on request

Free self parking on site

Free 24-hour roundtrip airport shuttle

Accessibility

Elevator

Wheelchair-accessible registration desk height (inches): 47

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Handrails in stairways

Stairway handrail height (inches): 40

Elevator door width (inches): 47

Wheelchair accessible (may have limitations)

Wheelchair-accessible restaurant

In-room accessibility

Wheelchair-accessible path to elevator

Activities

Cave exploring

Theme parks

Surfing/body boarding

Scuba diving

Hiking/biking trails

Ecotours

Snorkeling

Parasailing

Water skiing

Ziplining

Billiards/pool table

Arcade/game room

Fitness classes

Children's pool

Shopping

Tennis

Playground

Steam room

24-hour fitness center

15 outdoor pools

Sauna

Kayaking

Hiking/biking trails

Yoga classes

Free bicycle rentals

Outdoor tennis court

Fishing

Designer stores

Canoeing

Full-service spa

Indoor pool

Entertainment

Digital channels

Flat-screen TV

General

Business center

Meeting rooms

Computer station

Free newspapers in lobby

Ballroom

Elevator

Gift shop/newsstand

ATM/banking services

Vending machine

Front-desk safe

Banquet hall

English

French

Italian

Korean

Spanish

Couples dining

Designated smoking areas (fines apply)

Beach towels

Games

TV in lobby

Guest Services

15 outdoor pools

Supervised childcare (surcharge)

Arcade/game room

Snack bar/deli

Children's pool

Separate living room

Waterslide

Laundry facilities

Playground

Soundproofed rooms

Stroller

Indoor pool

Hair salon

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Turndown service

Luggage storage

Multilingual staff

Wedding services

Laundry facilities

Dry cleaning service

Porter/bellhop

Outdoors

Pool sun loungers

Beachfront location

Garden

Terrace

Outdoor entertainment area

Pool umbrellas

Balcony

Spa

Detox wraps

Ayurvedic treatments

Hot tub

Massage - hot stone

Turkish bath/hammam

Massage - deep-tissue

Body wraps

Spa open daily

Steam room

Facials

Massage - sports

Hydrotherapy

Sauna

Body treatments

Manicures and pedicures

Reflexology

Body scrubs

Mud bath

Massage - Swedish

Massage - on the beach

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available.

Payment Policy

Pet fee: mxn 3000 per pet, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of mxn 3000 per pet, per stay service animals are welcome, and are exempt from fees up to 22 lbs per pet welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Ashish

Dec 31, 2025 03:02:36 AM

Review Score: 10

Summary: The property is huge and overwhelming at times however the selection in food options and access to parks makes it a great option if your family likes action and adventure

See All Reviews

Room Arrangement

Room Info	Facilities
Suite (Master) Room Size: 1356 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 38, Square feet - 1356, Number of bedrooms - 1, Garden view, Square meters - 126, Sofa bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Free cribs/infant beds
Room, Oceanfront (Swim-up Adults) Room Size: 624 square feet m² 1 King Bed	General Pet-friendly room, Square feet - 624, Number of living rooms 0, Ping - 17.54, Number of bedrooms - 0, Sofa bed, Beach view, Swim-up room access (shared pool), Square meters - 58, Extra bed count 2, No cribs (infant beds), Bed count minimum 1, Ocean view, Bed count maximum 1
Room (Swim Up Garden) Room Size: 624 square feet m² 2 Queen Beds	General Pet-friendly room, Square feet - 624, Number of living rooms 0, Ping - 17.54, Number of bedrooms - 1, Sofa bed, Swim-up room access (shared pool), Square meters - 58, Extra bed count 2, Free cribs/infant beds, Garden view, Bed count minimum 2, Bed count maximum 2
Suite, Ocean View Room Size: 603 square feet m² 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, Square feet - 603, Number of bedrooms - 1, Sofa bed, Square meters - 56, Ocean view, Ping - 16.95, Bed count minimum 2, Extra bed count 2, Free cribs/infant beds, Bed count maximum 2
Suite River Room Size: 657 square feet m² 2 Queen Beds	General Pet-friendly room, Square feet - 657, Number of living rooms 0, Square meters - 61, Ping - 18.46, Number of bedrooms - 1, River view, Sofa bed, Bed count minimum 2, Extra bed count 2, Free cribs/infant beds, Bed count maximum 2
Junior Suite Room Size: 1356.3 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Square feet - 1356.3, Ping - 38, Number of bedrooms - 1, Square meters - 126, Sofa bed, Bed count minimum 1, Ocean view, Bed count maximum 1, Extra bed count 2, Free cribs/infant beds
Suite (River Jump) Room Size: 640 square feet m² 2 Queen Beds	General Ping - 18, River view, Sofa bed, Square meters - 59, Bed count minimum 2, Extra bed count 2, Square feet - 640, Free cribs/infant beds, Bed count maximum 2
Suite Garden Room Size: 570 square feet m² 2 Queen Beds	General Pet-friendly room, Square meters - 53, Number of living rooms 0, Number of bedrooms - 1, Garden view, Ping - 16.02, Sofa bed, Square feet - 570, Bed count minimum 2, Extra bed count 2, Free cribs/infant beds, Bed count maximum 2
Suite, Oceanfront (Adults) Room Size: 570 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Executive level room, Number of bedrooms - 1, Sofa bed, Square feet - 570, Beach view, Extra bed count 2, Square meters - 53, No cribs (infant beds), Ping - 16.02, Bed count minimum 1, Ocean view, Bed count maximum 1
Family Suite, Oceanfront Room Size: 624 square feet m² 1 King Bed	General Pet-friendly room, Square feet - 624, Number of living rooms 0, Ping - 17.54, Number of bedrooms - 1, Sofa bed, Beach view, Square meters - 58, Extra bed count 2, Free cribs/infant beds, Bed count minimum 1, Ocean view, Bed count maximum 1
Suite (River Spa) Room Size: 640 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, No cribs (infant beds), Number of bedrooms - 1, Ping - 18, River view, Sofa bed, Square meters - 59, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Square feet - 640
Suite River Adults Room Size: 640 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, No cribs (infant beds), Number of bedrooms - 1, Ping - 18, River view, Sofa bed, Square meters - 59, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Square feet - 640
Suite (Garden Spa) Room Size: 640 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, No cribs (infant beds), Number of bedrooms - 1, Ping - 18, Garden view, Sofa bed, Square meters - 59, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Square feet - 640
Junior Suite (Spa) Room Size: 1352 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Square feet - 1352, Ping - 38, No cribs (infant beds), Number of bedrooms - 1, Garden view, Square meters - 126, Sofa bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Junior Suite Adults Room Size: 1352 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 1, Sea view, Sofa bed, Beach view, Extra bed count 2, Portable bathtub seat, Square feet - 1352, Ping - 38, No cribs (infant beds), Square meters - 126, Bed count minimum 1, Bed count maximum 1