Is this Hotel Rancho Encantado pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Rancho Encantado?

Check-in time for Hotel Rancho Encantado starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Rancho Encantado have a swimming pool?

Yes, this Hotel Rancho Encantado has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Rancho Encantado?

Best-rates for the Hotel Rancho Encantado starts from $140 per night with includes Air Conditioner, Balcony/Terrace, Spa, Internet, Pool, Security/Safety, Wellness Facilities, Bar, Guest Services, Laundry, Parking, Business Services, Bedding/Linens, Restaurant, Child Friendly, Hot Tub, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Rancho Encantado a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Rancho Encantado wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Rancho Encantado has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Rancho Encantado?

Based on the information reported by the owner or manager, the Hotel Rancho Encantado indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Rancho Encantado?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Rancho Encantado | Hotel in Bacalar

Name: Hotel Rancho Encantado
Address: Bacalar, QROO, Mexico, MX
Price range: Prices for upcoming dates start at $140 per night
Rating: 9.4

| 9.4 (1000 Reviews) | 1 Bathroom

Hotel in Bacalar

On private beach with outdoor pool, near Laguna Bacalar Ecological Park
Spend the day relaxing on Hotel Rancho Encantado's private beach or pampering yourself at the hotel's full-service spa.
Hotel Rancho Encantado offers 35 air-conditioned accommodations with safes and ceiling fans. Beds feature premium bedding. Bathrooms include showers with rainfall showerheads, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
An outdoor pool and a hot tub are on site. Other recreational amenities include a private beach.

Children under 12 years old are not allowed in the hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Balcony/Terrace

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Bathrooms

Rainfall showerhead

Towels

Hair dryer

Shower

Bedroom

Bed sheets

Air conditioning

Premium bedding

Ceiling fan

Turndown service

Safe

Iron/ironing board (on request)

Breakfast

1 restaurant

1 poolside bar and 1 bar

Room service available

Cooked-to-order breakfast available for a fee daily 7:30 AM–10:00 AM: MXN 200-500 for adults and MXN 200-500 for children

Parking

Limited onsite parking

Airport shuttle on request

Free self parking on site

24-hour roundtrip airport shuttle (surcharge)

Accessibility

This property does not have elevators

Activities

Ecotours

Sailing

Scuba diving

Canoeing

Hot tub

Outdoor pool

Full-service spa

General

Conference space (1216 square feet)

Meeting room

Front-desk safe

Vending machine

Spanish

English

TV in lobby

Mosquito nets

Smoke-free property

Guest Services

Outdoor pool

Laundry facilities

Daily housekeeping

Turndown service

Luggage storage

Tour/ticket assistance

Front desk (limited hours)

Wedding services

Laundry facilities

Internet

Available in some public areas: Free WiFi

Outdoors

Private beachfront location

Garden

Pool sun loungers

Terrace

Spa

Massages

Massage/treatment rooms

Body wraps

Spa open daily

Body scrubs

Couples treatment room(s)

Facials

Body treatments

Policies

Check-in

Check-in start time: 4 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! one child 3 years old or younger stays free when using existing bedding.

Payment Policy

Fee for cooked-to-order breakfast: approximately mxn 200 to 500 for adults, and mxn 200 to 500 for children airport shuttle fee: mxn 560.00 per person (roundtrip) airport shuttle fee per child: mxn 560.00 (roundtrip), (from 2 to 12 years old) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Elizabeth

Oct 17, 2025 07:46:08 PM

Review Score: 10

Summary: Excellent hotel for relaxing right on the lagoon. Very clean, staff is friendly, love their dock, pool, jacuzzi. Beds and rooms are very clean and comfortable beds.

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, Garden View Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, Rollaway/extra beds (free), Number of bedrooms - 0, No cribs (infant beds), Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Casita Laguna Superior Room Size: m² 1 King Bed 1 Twin Bed	General Private hot tub, Number of living rooms 0, Number of bedrooms - 0, Lagoon view, Yard, Number of bathrooms - 1, Private hot tub (outdoor), Private bathroom, Deck or patio, Location - ground floor, Tile flooring in room, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed, Garden View Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Garden view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Exclusive Villa Room Size: 969 square feet m² 3 King Bed and Double Beds	General Partially open bathroom, Square feet - 969, Number of bedrooms - 2, LED TV, Yard, Full-sized refrigerator/freezer, Separate dining area, No rollaway/extra beds, Ping - 27, Tile flooring in room, Square meters - 90, Wardrobe or closet, Bed count minimum 3, Digital TV service, Minibar, Kitchenette, Lagoon view, Coffee/tea maker, Microwave, Number of living rooms 1, Number of bathrooms - 2, Deck or patio, Location - ground floor, Desk, No cribs (infant beds), Griddle, Bed count maximum 3
Garden double room with AC Room Size: m² 2 Double Beds	General Number of living rooms 0, Private bathroom, Rollaway/extra beds (free), Number of bedrooms - 0, Garden view, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Double suite, lagoon view Room Size: m² 2 Double Beds	General Number of living rooms 0, Private bathroom, Rollaway/extra beds (free), Number of bedrooms - 0, Lagoon view, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Cabin, Lake View Room Size: m² 3 King Bed and Twin Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Lake view, Bed count maximum 3, Number of bathrooms - 1, Free cribs/infant beds, Bed count minimum 3
Superior Suite, Garden View Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Garden view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Garden Master Suite Room Size: m² 3 King Bed and Twin Beds	General Number of living rooms 0, Private bathroom, Rollaway/extra beds (free), Number of bedrooms - 0, Garden view, Bed count maximum 3, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Bed count minimum 3
Master Suite lagoon view Room Size: m² 3 King Bed and Twin Beds	General Number of living rooms 0, Private bathroom, Rollaway/extra beds (free), Number of bedrooms - 0, Lagoon view, Bed count maximum 3, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Bed count minimum 3
Traditional Cabin Room Size: 398 square feet m² 1 Queen Bed 2 Large Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Yard, Ping - 11, Square meters - 37, Square feet - 398, Number of bathrooms - 1, Private bathroom, Location - ground floor, Tile flooring in room, Garden view, Wardrobe or closet, Bed count minimum 1, Bed count maximum 2
Suite Jardin Doble 2 Camas Room Size: m² 2 Queen Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Garden view, Access via exterior corridors, Bed count minimum 2, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2