Hotel Pocna Tulum | Hotel in Playa Paraiso

| 8.7 (1731 Reviews) |  8 Bathrooms  22 Guests
Playa Paraiso Hotel | Hotel Pocna Tulum

Hotel in Playa Paraiso

Located in Tulum, a few steps from Las Palmas Beach, Hotel Pocna Tulum has accommodations with a garden, free private parking, a private beach area and a terrace. Featuring a restaurant, the 3-star hotel has air-conditioned rooms with a private bathroom. The property provides room service, a concierge service and organizing tours for guests. The rooms come with a safety deposit box, while some rooms also feature a balcony and others also feature sea views. All rooms will provide guests with a closet and an electric tea pot. Guests at the hotel can enjoy an American breakfast. Tulum Archeological Site is 1.1 miles from Hotel Pocna Tulum, while Parque Nacional Tulum is 1.3 miles from the property. Tulum International Airport is 27 miles away.

Hotel Pocna Tulum is located in Playa Paraiso.

This 40 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Bar, Child Friendly, and several others. This is a 3 star rated property and has over 1731 reviews with the average score of 8.7 . Coming to Playa Paraiso and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 40 Bedrooms Hotel if you want to learn more about this place in Playa Paraiso. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Pocna Tulum in Playa Paraiso is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Pocna Tulum”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
View
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Restaurant
Parking
  • Parking
  • Private Parking
  • Free parking
Activities
  • Body wrap
  • Beach
  • Snorkeling
  • Facial treatments
  • Spa
  • Body treatments
  • Spa facilities
  • Private beach area
  • Live music/Performance
  • Beachfront
  • Happy hour
  • Beauty services
  • Massage
  • Body scrub
  • Spa/Wellness packages
  • Diving
General
  • Family rooms
  • Air conditioning
  • Non-smoking rooms
  • Designated smoking area
  • Safe
Guest Services
  • Baggage storage
  • Room service
  • Laundry
  • Shuttle service
  • Shuttle service (additional charge)
  • Concierge
  • Daily housekeeping
  • Tour desk
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Garden
  • Terrace
Security/Safety
  • Fire extinguishers
  • Key access
  • 24-hour security
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • First aid kits available
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas

Policies

Check-in
The minimum age for check-in is 18
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Please note:, park entrance fee (government rate):, foreign visitors: mxn $415.37 per person, mexican nationals: mxn $255.00 per person, free: children under 12, seniors over 60, people with disabilities, and tulum residents (with id), wristband system:, brown wristband – daily access: mxn $120.74 per person/day, white wristband – included with admission, valid for the entire stay, environmental tax (at check-in):, 1 person: mxn $33.00/night, 2 people: mxn $55.00/night, 3 people: mxn $71.00/nightguests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, in the event of an early departure, the property will charge you the full amount for your stay, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.47
Location:
9.2
Staff:
9.01
Facilities:
8.93
Comfort:
9.38
Cleanliness:
9.33
Geneviève
Feb 27, 2026 08:00:00 AM
Review Score:   5
Canada
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Really cool jungle vibes. Nice beach with loungers. The reception staff was very welcoming.
Negative: The 2 restaurants on site are not great. The food is overpriced and the portions are very small. The staff is also quite rude and slow for service. We tried other restaurants nearby (Cinco and Mezzanine) which offered better service and better food. You also need a car to get around otherwise you have to pay an absurd amount for a taxi.
Summary: Beautiful but a tourist trap
See All Reviews

Room Arrangement

Room Info Facilities
Casa Maya Partial Ocean View A/C
Room Type: Double
Room Size: 35 m2
1 Queen bed(s) Bed

Bathroom

Towels, Shower, Conditioner, Private bathroom, Free toiletries, Toilet, Hairdryer, Toilet paper, Shampoo, Bathtub or shower, Body soap

General

Trash cans, Private entrance, Fan, Air conditioning, Ironing facilities, Mosquito net, Safe

Outdoors

Patio, Balcony, Terrace

Living Area

Sitting area

View

View, Garden view

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room amenities

Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Layout

Window

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Casa Pocna Family Jungle View Suite A/C
Room Type: Family
Room Size: 40 m2
1 Twin bed(s) Bed
1 King bed(s) Bed
1 Twin bed(s) Bed
1 Queen bed(s) Bed

Bathroom

Towels, Shower, Conditioner, Private bathroom, Free toiletries, Toilet, Hairdryer, Toilet paper, Shampoo, Bathtub or shower, Body soap

General

Trash cans, Private entrance, Fan, Air conditioning, Ironing facilities, Mosquito net, Safe

Outdoors

Balcony, Terrace

Living Area

Sofa, Sitting area

View

View, Garden view, Sea view

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room amenities

Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Layout

Window

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Casa Maya Ocean Front with A/C
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed

Bathroom

Towels, Shower, Conditioner, Private bathroom, Free toiletries, Toilet, Hairdryer, Toilet paper, Shampoo, Bathtub or shower, Body soap

General

Trash cans, Private entrance, Fan, Air conditioning, Ironing facilities, Mosquito net, Safe

Outdoors

Balcony, Terrace

Living Area

Sofa, Sitting area

View

View, Sea view

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room amenities

Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Layout

Window

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Jungle View with bathtub
Room Type: Suite
Room Size: 35 m2
1 King bed(s) Bed

Bathroom

Towels, Bathtub, Conditioner, Private bathroom, Free toiletries, Toilet, Hairdryer, Toilet paper, Shampoo, Bathtub or shower, Body soap

General

Trash cans, Private entrance, Fan, Air conditioning, Ironing facilities, Mosquito net, Safe

Outdoors

Balcony, Terrace

Living Area

Sitting area

View

View, Garden view

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room amenities

Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Layout

Window

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Master Plunge Pool Panoramic View
Room Type: Suite
Room Size: 45 m2
1 King bed(s) Bed
Master Plunge Pool Panoramic View

Bathroom

Towels, Shower, Conditioner, Private bathroom, Free toiletries, Toilet, Hairdryer, Toilet paper, Shampoo, Bathtub or shower, Body soap

General

Trash cans, Private entrance, Fan, Air conditioning, Ironing facilities, Mosquito net, Safe

Outdoors

Patio, Balcony, Private pool, Terrace

Living Area

Sitting area

View

View, Sea view

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room amenities

Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels, Pool with a view, Rooftop pool, Plunge Pool

Food & Drink

Bottle of water

Layout

Window

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Casa Pocna Jungle View Suite A/C
Room Type: Bungalow
Room Size: 35 m2
1 Queen bed(s) Bed

Bathroom

Towels, Shower, Conditioner, Private bathroom, Free toiletries, Toilet, Hairdryer, Toilet paper, Shampoo, Bathtub or shower, Body soap

General

Hardwood or parquet floors, Private entrance, Fan, Air conditioning, Mosquito net, Safe

Outdoors

Balcony

Living Area

Sitting area

View

View, Garden view

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Linens, Wardrobe or closet

Room amenities

Clothes rack, Non-feather pillow

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Layout

Window

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe King Suite
Room Type: Suite
Room Size: 38 m2
1 Queen bed(s) Bed
Deluxe King Suite

Bathroom

Towels, Shower, Conditioner, Private bathroom, Free toiletries, Toilet, Hairdryer, Toilet paper, Shampoo, Bathtub or shower, Body soap

General

Trash cans, Private entrance, Fan, Air conditioning, Ironing facilities, Mosquito net, Safe

Outdoors

Balcony, Terrace

Living Area

Sofa, Sitting area

View

View, Sea view

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room amenities

Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Layout

Window

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Twin Room with Garden View
Room Type: Twin
Room Size: 40 m2
2 Full bed(s) Bed

Bathroom

Towels, Shower, Conditioner, Private bathroom, Free toiletries, Toilet, Hairdryer, Toilet paper, Shampoo, Bathtub or shower, Body soap

General

Private entrance, Fan, Air conditioning, Mosquito net, Safe

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

View

Garden view

Accessibility

Entire unit located on ground floor

Room amenities

Clothes rack

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Hotel Pocna Tulum pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Pocna Tulum?

Check-in time for Hotel Pocna Tulum starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Pocna Tulum have a swimming pool?

No, this Hotel Pocna Tulum does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Pocna Tulum?

Best-rates for the Hotel Pocna Tulum starts from $225 per night with includes Parking, Designated Smoking Area, View, Private Beach, Transportation/Shuttle, Wellness Facilities, Internet, Air Conditioner, Laundry, Balcony/Terrace, Spa, Restaurant, Toiletries, Guest Services, Ocean View, Bar, Security/Safety, Sports/Activities, Entertainment, Breakfast, Child Friendly, Oceanfront with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Pocna Tulum a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Pocna Tulum wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Pocna Tulum has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Pocna Tulum?

Based on the information reported by the owner or manager, the Hotel Pocna Tulum indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Pocna Tulum?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD225
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