Is this Hotel Ma'xanab pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Ma'xanab have a swimming pool?

Yes, this Hotel Ma'xanab has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Ma'xanab?

Best-rates for the Hotel Ma'xanab starts from $783 per night with includes Balcony/Terrace, Sports/Activities, Bedding/Linens, Spa, Guest Services, Internet, Pool, View, Accessibility, Bar, Toiletries, Kitchen, Air Conditioner, Ocean View, Parking, Laundry, Restaurant, Breakfast, Security/Safety, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Ma'xanab a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Ma'xanab wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Ma'xanab has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Ma'xanab?

Based on the information reported by the owner or manager, the Hotel Ma'xanab indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Ma'xanab?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Ma'xanab | Hotel in Tulum

Name: Hotel Ma'xanab
Address: Zona Hotelera, Tulum, Quintana Roo, Mexico, MX
Price range: Prices for upcoming dates start at $783 per night
Rating: 9.8

| 9.8 (378 Reviews) | 1 Bathroom

Hotel in Zona Hotelera, Tulum

Adults-only beachfront hotel with outdoor pool
Spend the day relaxing on the beach or pampering yourself at Hotel Ma'xanab's full-service spa.
Hotel Ma'xanab offers 16 air-conditioned accommodations with MP3 docking stations and free minibar items. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate dining areas. Memory foam beds feature premium bedding. Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

Amenities

Air Conditioner

Parking

Pool

View

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Bathrobes

Free toiletries

Private bathroom

Hair dryer

Towels

Toilet paper

Soap

Shower

Rainfall showerhead

Bedroom

Ceiling fan

Blackout drapes/curtains

Premium bedding

Air conditioning

Bed sheets

Memory foam mattress

Iron/ironing board (on request)

Individually furnished

Laptop-friendly workspace

Desk

Individually decorated

Safe

Phone

Breakfast

Free cooked-to-order breakfast available daily 8:00 AM–11:00 AM

1 beach bar and 1 bar

Room service available

1 restaurant

Free bottled water

Coffee/tea maker

Dining room

Espresso maker

Free minibar

Parking

Limited onsite parking

Free self parking on site

Accessibility

This property does not have elevators

Activities

Outdoor pool access

Free bicycle rentals

Free beach club

Outdoor pool

Private picnics

Fitness center

Full-service spa

Access to nearby outdoor pool

Entertainment

MP3 dock

General

Front-desk safe

Spanish

English

Romance packages available

Mosquito nets

Beach towels

Smoke-free property

Guest Services

Separate dining area

Access to nearby outdoor pool

Outdoor pool

Concierge services

Daily housekeeping

Tour/ticket assistance

Multilingual staff

Front desk (limited hours)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Beachfront location

Garden

Beach umbrellas

Terrace

Beach loungers

Outdoor furniture

Furnished balcony

Spa

Massage - deep-tissue

Massage - sports

Massage - Swedish

Massage - prenatal

Body treatments

2 treatment rooms

Couples treatment room(s)

Body wraps

Spa open daily

Body scrubs

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 2:00 am late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Richard

Nov 10, 2025 01:59:47 AM

Review Score: 10

Summary: Clean rooms Yes Clean Hotel Showers you are to die for Bed was perfect .In Tulum, this beachfront hotel stands out for its beauty. While there are many impressive hotels along this beach, the exceptional staff at this particular hotel have made our stay the best we've had in a long time, outshining our experiences at numerous hotels globally. Special recognition is due to Jose, Milo, Leonardo, and Mario, whose dedication and kindness have elevated this hotel to a luxurious oasis, with their warm hearts being the ultimate luxury. The genuine connections they fostered with us, sharing laughter and stories, as well as discussing our families, have made this vacation truly special. The exemplary service provided by these staff members has earned this hotel a reputation as a true gem in Tulum; accolades are well-deserved. These guys deserve a big bonus or at the very least a giant thank you for their services.

See All Reviews

Room Arrangement

Room Info	Facilities
Suite First Floor Garden View Room Size: 624 square feet m² 1 King Bed	General Square feet - 624, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 18, Garden view, Square meters - 58, Bed count minimum 1, Bed count maximum 1
Suite Ground floor Garden view Room Size: 688 square feet m² 1 King Bed	General Ping - 19, Square meters - 64, Number of living rooms 0, Square feet - 688, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Garden view, Bed count minimum 1, Bed count maximum 1
Suite Ground Floor Jungle view Room Size: 775 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 775, Partial sea view, Square meters - 72, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 22, Bed count minimum 1, Bed count maximum 1, Private pool
Suite First floor Jungle view Room Size: 775 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 775, Square meters - 72, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Garden view, Ping - 22, Bed count minimum 1, Bed count maximum 1, Private pool
Suite First Floor Ocean Front Room Size: 839 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Ping - 24, Location - top floor, Square meters - 78, Private pool, No rollaway/extra beds, No cribs (infant beds), Square feet - 839, Bed count minimum 1, Ocean view, Bed count maximum 1
Suite Ground Floor Ocean Front Room Size: 926 square feet m² 1 King Bed	General Square meters - 86, Number of living rooms 0, Location - ground floor, No rollaway/extra beds, Number of bedrooms - 0, Ping - 26.02, No cribs (infant beds), Room and bed type depend on availability check-in, Square feet - 926, Bed count minimum 1, Bed count maximum 1, Private pool
Suite 15 Ground floor Garden View Room Size: 775 square feet m² 2 Double Beds	General Number of living rooms 0, Square feet - 775, Location - ground floor, Square meters - 72, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Garden view, Ping - 22, Bed count minimum 2, Bed count maximum 2
Suite Ground floor Ocean view Room Size: 775 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 775, Square meters - 72, Pool view, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 21.78, Bed count minimum 1, Ocean view, Bed count maximum 1, Private pool
Suite First Floor Ocean View Room Size: 775 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 775, Square meters - 72, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 22, Bed count minimum 1, Ocean view, Bed count maximum 1, Private pool