Is this Hotel La Joya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel La Joya have a swimming pool?

Yes, this Hotel La Joya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel La Joya?

Best-rates for the Hotel La Joya starts from $193 per night with includes Internet, Parking, Ocean View, Wellness Facilities, Spa, Bar, Pool, Guest Services, Air Conditioner, Designated Smoking Area, TV, Balcony/Terrace, Laundry, View, Bedding/Linens, Restaurant, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel La Joya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel La Joya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel La Joya has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel La Joya?

Based on the information reported by the owner or manager, the Hotel La Joya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel La Joya?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel La Joya | Hotel in Isla Mujeres

Name: Hotel La Joya
Address: Isla Mujeres, QROO, Mexico, MX
Price range: Prices for upcoming dates start at $193 per night
Rating: 9.2

| 9.2 (331 Reviews) | 1 Bathroom

Hotel in Isla Mujeres

Hotel with private beach, outdoor pool
Spend the day relaxing on Hotel La Joya's private white sand beach or pampering yourself at the hotel's full-service spa.
Hotel La Joya offers 14 air-conditioned accommodations with safes and hair dryers. Rooms open to furnished balconies. 40-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. This Isla Mujeres hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Bathtub or shower

Towels

Hair dryer

Private bathroom

Bedroom

Ceiling fan

Air conditioning

Bed sheets

Safe

Desk

Breakfast

1 bar

Room service available

1 restaurant

Parking

Roundtrip airport shuttle (surcharge)

Free self parking on site

Accessibility

This property does not have elevators

Activities

Private beach (direct access)

Theme parks

Sailing

Scooter/moped rentals

Scuba diving

Boat tours

Windsurfing

Snorkeling

Parasailing

Full-service spa

Outdoor pool

Entertainment

Cable channels

40-inch flat-screen TV

General

Vending machine

Front-desk safe

Spanish

English

Mosquito nets

Beach towels

Designated smoking areas

Guest Services

Snack bar/deli

Outdoor pool

Laundry facilities

Daily housekeeping

Tour/ticket assistance

Luggage storage

Laundry facilities

24-hour front desk

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Terrace

Beach umbrellas

Beach loungers

Furnished balcony

Spa

Spa open daily

Massage - on the beach

Massage - deep-tissue

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 11:30 pm late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests who may encounter issues with stairs should contact this property in advance. elevators are not available. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Nicolai

Dec 15, 2025 03:04:59 AM

Review Score: 10

Summary: The room was very cozy and made us feel like we were part of the movie encanto. Don't expect a modern style and you are going to be very pleased. The mattress is firm but comfy. They have a snall pool and the cutest cat that slept on our balcony almost daily. The restaurants around aren't open super late, but very good. We enjoyed our 2 nights very much before heading to our all inclusive on the mainland.

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 2 Queen Beds, Garden View (with shared terrace) Room Size: 269 square feet m² 2 Queen Beds	General Number of living rooms 0, Square feet - 269, Minibar, Number of bedrooms - 0, Garden view, Terrace, Ping - 7.56, Square meters - 25, Refrigerator, Free toiletries, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed, Terrace, Ocean View Room Size: 269 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 269, Phone, Minibar, Number of bedrooms - 0, Terrace, Ping - 7.56, Square meters - 25, Refrigerator, Bed count minimum 1, Free toiletries, Bed count maximum 1
Room, 1 King Bed, Garden View (with shared terrace) Room Size: 269 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 269, Minibar, Number of bedrooms - 0, Garden view, Terrace, Ping - 7.56, Square meters - 25, Refrigerator, Bed count minimum 1, Free toiletries, Bed count maximum 1
Suite, 2 Queen Beds, Garden View (with shared terrace) Room Size: 269 square feet m² 2 Queen Beds	General Number of living rooms 0, Square feet - 269, Minibar, Number of bedrooms - 0, Terrace, Square meters - 25, Free toiletries, Phone, Garden view, Ping - 7.56, Refrigerator, Bed count minimum 2, Bed count maximum 2
Penthouse, 1 Bedroom, Kitchenette Room Size: 258 square feet m² 3 Queen Beds and Twin Sofa Bed	General Number of living rooms 0, Square feet - 258, Minibar, Kitchenette, Number of bedrooms - 1, Ping - 7.25, Bed count maximum 3, Square meters - 24, Free toiletries, Bed count minimum 3
Junior Suite, 1 Bedroom, 1 living room, Kitchenette Room Size: 269 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Square feet - 269, Minibar, Kitchenette, Number of bedrooms - 1, Ping - 7.56, Square meters - 25, Free toiletries, Bed count minimum 2, Bed count maximum 2
Suite Room Size: 269 square feet m² 2 Double Beds	General Number of living rooms 0, Square feet - 269, Minibar, Number of bedrooms - 0, Ping - 7.56, Square meters - 25, Free toiletries, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed, Garden View (with shared terrace) Room Size: 269 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Square feet - 269, Minibar, Number of bedrooms - 0, Terrace, Square meters - 25, Free toiletries, Phone, Garden view, Refrigerator, Bed count minimum 1, Bed count maximum 1