Is this Condall Palace Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Condall Palace Hotel have a swimming pool?

No, this Condall Palace Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Condall Palace Hotel?

Best-rates for the Condall Palace Hotel starts from $46 per night with includes Guest Services, Laundry, Air Conditioner, Accessibility, Business Services, Bar, Breakfast, Child Friendly, Internet, Parking, Wheelchair Accessible, Security/Safety, Sports/Activities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Condall Palace Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Condall Palace Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Condall Palace Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Condall Palace Hotel?

Based on the information reported by the owner or manager, the Condall Palace Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Condall Palace Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Condall Palace Hotel | Hotel in Nova Prata

Name: Condall Palace Hotel
Address: Serra Gaucha, Nova Prata, South Region, Brazil, BR
Price range: Prices for upcoming dates start at $46 per night
Rating: 8.6

| 8.6 (100 Reviews) | 1 Bathroom

Serra Gaucha Hotel | Condall Palace Hotel

Hotel in Serra Gaucha, Nova Prata

Hotel in Nova Prata with free breakfast and a 24-hour front desk
This smoke-free hotel features a meeting room, laundry facilities, and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, an arcade/game room and a banquet hall are onsite.
Condall Palace Hotel offers 88 air-conditioned accommodations with minibars. 32-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Sports/Activities

Bar

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Private bathroom

Shampoo

Toilet paper

Bedroom

Air conditioning

Phone

Desk

Laptop-friendly workspace

Breakfast

Free buffet breakfast available daily 6:30 AM–10:00 AM

Minibar

Parking

Free covered self parking on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Well-lit path to entrance

Elevator door width (inches): 36

Wheelchair-accessible path to elevator

Activities

Winery tours

Hot springs

Outlet shopping

Arcade/game room

Shopping mall

Billiards/pool table

Entertainment

Cable channels

Premium channels

32-inch flat-screen TV

General

Meeting room

Banquet hall

Elevator

Portuguese

Spanish

Romance packages available

Smoke-free property

Guest Services

Laundry facilities

Arcade/game room

Children's toys

Laundry facilities

24-hour front desk

Daily housekeeping

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! one child 5 years old or younger stays free when using existing bedding. cribs (infant beds) are available for brl 145.0 per day.

Payment Policy

Crib (infant bed) fee: brl 145.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Tales

Aug 22, 2025 10:42:59 AM

Review Score: 6

Summary: This hotel has potential, but unfortunately, our experience was overshadowed by several major issues. The first disappointment was the lack of basic amenities in the room. I don’t mean extras like an iron or coffee maker, but true essentials such as shampoo and conditioner. When I called the front desk, they confirmed that only soap is provided. For a hotel that presents itself as a 3-star, this is simply unacceptable. Noise was another big problem. The property is located directly across from the main square, and while events there are common, the room had almost no soundproofing. Music went late into the night and resumed at 7:30 the next morning. With no proper insulation or double-glazed windows, restful sleep was impossible. Other comfort issues added up quickly: the blackout curtains were too short and let light stream in early; the bathroom had a strong mothball odor, raising concerns about pest control; and in our room (608), there were no bedside tables or conveniently placed outlets for charging devices. On the positive side, the location couldn’t be better, breakfast exceeded expectations, and the on-site parking was very convenient. Overall, while the hotel offers some advantages, the lack of basic amenities, poor soundproofing, and comfort oversights make it hard to recommend in its current state.

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Room Arrangement

Room Info	Facilities
Standard Deluxe Room Room Size: 108 square feet m² 1 Queen Bed 2 Twin Beds	General Square meters - 10, Fan, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 108, No cribs (infant beds), Ping - 3, Bed count minimum 1, Bed count maximum 2
Master Bridal Suite Room Size: 646 square feet m² 1 King Bed	General Square feet - 646, Private hot tub, Hair dryer, Electric kettle, Number of bedrooms - 1, Coffee/tea maker, Room and bed type depend on availability check-in, Towels provided, Premium bedding, Cribs/infant beds (surcharge), Number of living rooms 1, Separate dining area, Private hot tub (indoor), Jetted bathtub, Bathrobes, Separate bathtub and shower, No rollaway/extra beds, Square meters - 60, Ping - 18, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Economy Room Room Size: 129 square feet m² 1 Double Bed	General Square feet - 129, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 4, No cribs (infant beds), Bed count minimum 1, Square meters - 12, Air conditioning, Bed count maximum 1, Number of bathrooms - 1
Deluxe Mini Copa Room Room Size: 108 square feet m² 1 Double Bed	General Square meters - 10, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 108, No cribs (infant beds), Smooth flooring in room, Ping - 3, Bed count minimum 1, Air conditioning, Bed count maximum 1
Executive Suite Room Size: 323 square feet m² 3 Double Bed and Twin Beds	General Number of living rooms 0, Ping - 9, Square meters - 30, No rollaway/extra beds, Number of bedrooms - 0, Bed count maximum 3, Square feet - 323, Air conditioning, Number of bathrooms - 1, Bed count minimum 3
Deluxe Family Room Room Size: 129 square feet m² 2 Double Bed and Twin Bed 3 Twin Beds	General Square feet - 129, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Ping - 4, No cribs (infant beds), Bed count maximum 3, Square meters - 12, Air conditioning, Bed count minimum 2, Number of bathrooms - 1