Is this Puerto Morelos resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Puerto Morelos resort?

Check-in time for Puerto Morelos resort starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Puerto Morelos resort have a swimming pool?

Yes, this Puerto Morelos resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto Morelos resort?

Best-rates for the Puerto Morelos resort starts from $1,916 per night with includes Transportation/Shuttle, Spa, Restaurant, Security/Safety, Bar, Guest Services, View, Private Beach, Ocean View, Balcony/Terrace, Wellness Facilities, Entertainment, Hot Tub, Internet, Air Conditioner, Designated Smoking Area, Oceanfront, Sports/Activities, Parking, Pool, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puerto Morelos resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto Morelos resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Morelos resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto Morelos resort?

Based on the information reported by the owner or manager, the Puerto Morelos resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto Morelos resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Eden by Desire Riviera Maya All Inclusive - Couples Only | Resort in Puerto Morelos

| 8.3 (3 Reviews) | 7 Bathrooms 14 Guests

Puerto Morelos Resort | The Eden by Desire Riviera Maya All Inclusive - Couples Only

Resort in Puerto Morelos

Located in Puerto Morelos, a few steps from Playa Punta Caracol, The Eden by Desire Riviera Maya All Inclusive - Couples Only has accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Offering a restaurant, the property also has a private beach area, as well as a sauna and a hot tub. The property provides a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. The resort will provide guests with air-conditioned rooms offering a closet, a coffee machine, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Breakfast is available, and includes buffet, à la carte and continental options. The Eden by Desire Riviera Maya All Inclusive - Couples Only has a terrace. Cancun Government Palace is 23 miles from the accommodation, while Cancun Bus Station is 23 miles from the property. Cancún International Airport is 15 miles away.

The Eden by Desire Riviera Maya All Inclusive - Couples Only is located in Puerto Morelos.

This 49 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Ocean View, Balcony/Terrace, Security/Safety, and several others. This is a 5 star rated property and has over 3 reviews with the average score of 8.3 . Coming to Puerto Morelos and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 49 Bedrooms Resort if you want to learn more about this place in Puerto Morelos. These details are authentic, as they are provided by our partner, booking.com.

This The Eden by Desire Riviera Maya All Inclusive - Couples Only in Puerto Morelos is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Eden by Desire Riviera Maya All Inclusive - Couples Only”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Private Beach

Ocean View

Balcony/Terrace

Oceanfront

Transportation/Shuttle

Security/Safety

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Hot Tub

Internet

Facility Overview

Breakfast

Special diet meals (on request)

Snack bar

Wine/Champagne

Restaurant

Parking

Parking on site

Free parking

Private Parking

Parking

Activities

Manicure

Back massage

Full-body massage

Hand massage

Evening entertainment

Steam room

Hair treatments

Pedicure

Fitness center

Live music/Performance

Spa facilities

Beach

Body treatments

Foot massage

Hot tub/Jacuzzi

Couples' massage

Beauty services

Nightclub/DJ

Private beach area

Massage

Beachfront

Entertainment staff

Head massage

Makeup services

Hairstyling

Sauna

Spa/Wellness packages

Haircut

Neck massage

Facial treatments

Fitness

General

Designated smoking area

Adults only

Wifi in all areas

Non-smoking rooms

Safe

Air conditioning

Smoke-free property

Guest Services

Shuttle service (additional charge)

Shuttle service

Private check-in/out

Baggage storage

Daily housekeeping

Airport shuttle (additional charge)

24-hour front desk

Concierge

Tour desk

Currency exchange

Airport shuttle

Room service

Invoice provided

Internet

Wifi

Free Wifi

Internet

Outdoors

Outdoor furniture

Outdoor pool

Terrace

Garden

Outdoor pool (year-round)

Security/Safety

CCTV outside property

Smoke alarms

CCTV in common areas

Fire extinguishers

24-hour security

Security alarm

Guest accommodation disinfected between stays

Guest accommodation sealed after cleaning

Linens, towels, and laundry washed in accordance with local authority guidelines

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Property cleaned by professional cleaning companies

Food can be delivered to guest accommodation

Breakfast to-go containers

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Physical distancing in dining areas

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

First aid kits available

Hand sanitizer in guest accommodation and common areas

Physical distancing rules followed

Cashless payment available

Spa

Rooftop pool

Beach chairs/Loungers

Swimming pool

Pool bar

Beach umbrellas

Pool with view

Transportation/Shuttle

Airport pickup

Airport drop-off

Policies

Check-in

The minimum age for check-in is 21

Pet Policy

Pets are not allowed

A mandatory environmental sanitation fee of mx $65.14 pesos per night/per room will be collected at the front desk at the time of check-in please note that this hotel is for couples only, single occupancy reservations will be canceled, no single occupancy allowed. when booking 3 rooms or more, different policies and additional supplements may apply.this property does not accommodate bachelor(ette) or similar parties, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 011-007-000347/2025

Reviews

wayne

Oct 1, 2025 07:00:00 AM

Review Score: 10

USA

Reviewer Type: Couple

Travel Purpose: leisure

Positive: This was our first time visit to this resort (or one similar) and we found it to be very inviting and open without any uncomfortable pressure from others there. The Eden rooms were new and very nice, but the older rooms did not look bad and something we would possibly stay in also for future trips. This has been a bad year everywhere in the Caribbean with the sargassam seaweed. While this resort doesn't have much of a beach presence (one small area with a few cabanas), the pool environment more than makes up for it. We will definitely attend again.

Negative: The restaurants are nice and offer respectable menus, but the food is so-so. It was nothing bad but not the highlight of the resort. Our only other complaint was they offer and want to upsell some type of membership program, which we were fine with and agreed to an appointment to discuss it on the morning of our second full day. Prior to the appointment we were politely approached several times to check on us but also to remind us again of the appointment and confirm that we were coming. Again, not really an issue, all of the employees were nice. On the morning of the appointment we were awakened by a phone call again asking us if we were coming to the appointment which was still almost an hour away. That point crossed the line and became too pushy for us. After being given a hard no there was no further issue and I understand that they are trying to make their sales, but when you're trying to relax in paradise there's only so much engagement on that that you can take.

Summary: Fun and beautiful resort

See All Reviews

Room Arrangement

Room Info	Facilities
Beloved Tropical View Jacuzzi Suite Room Type: Suite Room Size: 60 m² 1 King bed(s) Bed	Bathroom Bathrobe, Towels, Spa tub, Shower, Toilet, Bathtub, Toilet paper, Hairdryer, Slippers, Private bathroom, Free toiletries General Safe, Air conditioning, Trash cans Media & Technology Flat-screen TV, Telephone, TV Services Wake-up service/Alarm clock Bedroom Linens, Wardrobe or closet View Garden view Kitchen Coffee machine Outdoors Terrace Pool and Spa Pool towels Food & Drink Bottle of water
Beloved Tropical View Swim- up Suite Room Type: Suite Room Size: 60 m² 1 King bed(s) Bed	Bathroom Bathrobe, Towels, Shower, Toilet, Toilet paper, Hairdryer, Slippers, Private bathroom, Free toiletries General Safe, Air conditioning, Trash cans Media & Technology Flat-screen TV, Telephone, TV Services Wake-up service/Alarm clock Outdoors Private pool Bedroom Linens, Wardrobe or closet View Garden view Kitchen Coffee machine Pool and Spa Pool towels Food & Drink Bottle of water
Seductive Tropical View Jacuzzi Suite Room Type: Suite Room Size: 64 m² 1 King bed(s) Bed	Bathroom Bathrobe, Towels, Spa tub, Shower, Toilet, Bathtub, Toilet paper, Hairdryer, Slippers, Private bathroom, Free toiletries General Safe, Air conditioning, Trash cans Media & Technology Flat-screen TV, Telephone, TV Services Wake-up service/Alarm clock Bedroom Linens, Wardrobe or closet View Garden view Kitchen Coffee machine Outdoors Terrace Pool and Spa Pool towels Food & Drink Bottle of water
Seductive Pool View Swim-up Suite Room Type: Suite Room Size: 64 m² 1 King bed(s) Bed	Bathroom Bathrobe, Towels, Shower, Toilet, Toilet paper, Hairdryer, Slippers, Private bathroom, Free toiletries General Safe, Air conditioning, Trash cans Media & Technology Flat-screen TV, Telephone, TV Services Wake-up service/Alarm clock Outdoors Private pool Bedroom Linens, Wardrobe or closet View Garden view Kitchen Coffee machine Pool and Spa Pool towels Food & Drink Bottle of water
Diamond Ocean-View Jacuzzi Suite Room Type: Suite Room Size: 112 m² 1 King bed(s) Bed	Bathroom Bathrobe, Towels, Spa tub, Shower, Toilet, Bathtub, Toilet paper, Hairdryer, Slippers, Private bathroom, Free toiletries General Safe, Air conditioning, Trash cans Media & Technology Flat-screen TV, Telephone, TV Services Wake-up service/Alarm clock Living Area Dining area Bedroom Linens, Wardrobe or closet View Sea view Kitchen Coffee machine, Dining table Outdoors Terrace Pool and Spa Pool towels Food & Drink Bottle of water Exclusive services Private check-in/out in the executive lounge, Free spa access, Concierge services, Access to private pool
Beloved Pool View Jacuzzi Suite Room Type: Suite Room Size: 60 m² 1 Sofa bed Bed 1 King bed(s) Bed	Bathroom Bathrobe, Towels, Spa tub, Shower, Toilet, Bathtub, Toilet paper, Hairdryer, Slippers, Private bathroom, Free toiletries General Safe, Air conditioning, Trash cans Media & Technology Flat-screen TV, Telephone, TV Services Wake-up service/Alarm clock Bedroom Linens, Wardrobe or closet View Pool view Kitchen Coffee machine Outdoors Terrace Pool and Spa Pool towels Food & Drink Bottle of water
Seductive Pool View Jacuzzi Suite Room Type: Suite Room Size: 64 m² 1 King bed(s) Bed 1 Sofa bed Bed	Bathroom Bathrobe, Towels, Spa tub, Shower, Toilet, Bathtub, Toilet paper, Hairdryer, Slippers, Private bathroom, Free toiletries General Safe, Air conditioning, Trash cans Media & Technology Flat-screen TV, Telephone, TV Services Wake-up service/Alarm clock Bedroom Linens, Wardrobe or closet View Pool view Kitchen Coffee machine Outdoors Terrace Pool and Spa Pool towels Food & Drink Bottle of water

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The Eden by Desire Riviera Maya All Inclusive - Couples Only | Resort in Puerto Morelos

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Resort in Puerto Morelos

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