Serhs Natal Grand Hotel & Resort | Resort in Natal

| 8.9 (2878 Reviews) |  14 Bathrooms  33 Guests
Via Costeira Resort | Serhs Natal Grand Hotel & Resort

Resort in Via Costeira, Natal

Serhs Natal Grand Hotel is a beachfront resort located between the beaches of Ponta Negra and Areia Preta. Offering 4 swimming pools, 3 bars and 6 restaurants, this complex offers a variety of food and drinks, as well as entertainment options. Free WiFi is available throughout the hotel. The modern and airy rooms at Serhs Natal boast a balcony with either front or side sea views, air conditioning, a flat-screen TV with cable channels, a mini-bar, a work desk, a telephone and a safety deposit box. The private bathroom includes a shower, free toiletries and a hairdryer. Some superior suites also boast a spa bath or a private pool in the balcony. Guests have at their disposal and array of entertainment facilities such as a children's playground, a games room, on-site shops and a tennis court. For relaxation, various therapies are offered at Kensho Spa and guests can make use of the sauna and Jacuzzi. Different menu options are offered in the several restaurants available at Serhs Natal and a rich buffet breakfast is served daily at the hotel, which includes fresh fruits, cold cuts, cakes, breaks, local delicacies, hot and cold beverages, cereals and pastries. When choosing a room with an all-inclusive plan, you will enjoy breakfast, lunch, and dinner served in buffet or à la carte style. In addition, beverages, ice cream, and snacks are included according to the menu. Premium products are available at an additional cost. Other facilities at the hotel include 16 meeting rooms, a 24-hour front desk and free private parking. The hotel is located 2.5 mi from Arena das Dunas and 5.6 mi from Artist's Beach. São Gonçalo do Amarante International Airport is 27 mi away.

Serhs Natal Grand Hotel & Resort is located in Natal.

This 34 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Private Pool, Accessibility, and several others. This is a 5 star rated property and has over 2878 reviews with the average score of 8.9 . Coming to Natal and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 34 Bedrooms Resort if you want to learn more about this place in Natal. These details are authentic, as they are provided by our partner, booking.com.

This Serhs Natal Grand Hotel & Resort in Natal is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Serhs Natal Grand Hotel & Resort”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Restaurant
  • Bar
  • Kids' meals
  • Fruit
  • Kid-friendly buffet
  • Wine/Champagne
  • Coffee house on site
  • Snack bar
  • Special diet meals (on request)
Parking
  • Parking on site
  • Free parking
  • Private Parking
  • Accessible parking
  • Parking
Activities
  • Hot tub/Jacuzzi
  • Body wrap
  • Steam room
  • Game room
  • Spa and wellness center
  • Hair treatments
  • Public Bath
  • Body treatments
  • Beachfront
  • Water sports facilities on site
  • Indoor pool (year-round)
  • Ping-pong
  • Locker rooms
  • Fitness
  • Haircut
  • Waxing services
  • Spa lounge/Relaxation area
  • Massage chair
  • Open-air bath
  • Sauna
  • Pedicure
  • Massage
  • Manicure
  • Turkish/Steam Bath
  • Playground
  • Facial treatments
  • Beauty services
  • Spa facilities
  • Fitness center
  • Evening entertainment
  • Fitness classes
  • Indoor pool
  • Entertainment staff
  • Tennis court
  • Beach
  • Kids' club
  • Tennis equipment
  • Hairstyling
  • Water park
  • Foot bath
  • Spa/Wellness packages
  • Body scrub
Entertainment
  • Outdoor play equipment for kids
  • Board games/Puzzles
  • Indoor play area
General
  • Air conditioning
  • Safe
  • Elevator
  • Smoke-free property
  • Non-smoking rooms
  • Designated smoking area
  • Wifi in all areas
  • Facilities for disabled guests
  • Family rooms
  • Soundproof rooms
Guest Services
  • Hair/Beauty salon
  • Grocery deliveries
  • Shuttle service (additional charge)
  • Daily housekeeping
  • Fax/Photocopying
  • Dry cleaning
  • Car rental
  • Concierge
  • Business center
  • Meeting/Banquet facilities
  • Baggage storage
  • Strollers
  • Ironing service
  • Shared lounge/TV area
  • Room service
  • Express check-in/out
  • Shuttle service
  • 24-hour front desk
  • Laundry
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Terrace
  • Garden
  • Outdoor pool (year-round)
  • Outdoor pool
  • Sun deck
  • Outdoor furniture
Security/Safety
  • 24-hour security
  • Key card access
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • Key access
  • Security alarm
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Face masks for guests available
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Contactless check-in/out
Spa
  • Beach umbrellas
  • Pool bar
  • Plunge pool
  • Swimming pool
  • Fenced pool
  • Beach chairs/Loungers
  • Heated pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Please note that bookings with a half-board meal plan include breakfast and a buffet-style dinner. dinner does not include beverages; beverages are paid separately. à la carte restaurants are available at a surcharge, mastercard and visa credit cards issued in brazil can be used for payment in 6 instalments (mastercard) or 3 instalments (visa). please note that this option is not valid for credit cards issued outside brazil, according to the brazilian federal law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. if a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their ids, all minors under 18 years of age also need to present a valid id with a photo, to prove their identity and that of his/her parents. this must be presented even if a minor is accompanied by his/her parents, when choosing a room with an all-inclusive plan (serhs inclusive), guests are entitled to breakfast, lunch, and dinner served buffet-style. in addition, beverages, ice cream, and à la carte snacks are included. premium products are available at an additional cost.

Reviews

Value for money:
8.37
Location:
9.3
Staff:
9.24
Facilities:
9.21
Comfort:
9.24
Cleanliness:
9.21
Chi Ching Joan
Aug 28, 2026 07:00:00 AM
Review Score:   8
Hong Kong
Reviewer Type: Solo Traveller
Travel Purpose: business
See All Reviews

Room Arrangement

Room Info Facilities
Prime Apartment with Side Sea View
Room Type: Apartment
Room Size: 25 m2
1 Full bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shampoo, Conditioner, Body soap, Towels, Toilet paper, Hairdryer, Toilet, Private bathroom, Free toiletries, Shower, Toothbrush

General

Key card access, Air conditioning, Lockers, Fire extinguisher, Key access, Carbon monoxide detector, Trash cans, Soundproofing, Safety deposit box, Interconnected room(s) available, Tile/Marble floor, Smoke Alarm

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Desk

View

Sea view, View

Bedroom

Linens, Wardrobe or closet, Cribs

Accessibility

Hearing accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow, Clothes rack
Prime Apartment with Front Sea View
Room Type: Apartment
Room Size: 25 m2
1 Full bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shampoo, Conditioner, Body soap, Towels, Toilet paper, Hairdryer, Toilet, Private bathroom, Free toiletries, Shower, Toothbrush

General

Key card access, Air conditioning, Lockers, Fire extinguisher, Key access, Carbon monoxide detector, Trash cans, Soundproofing, Safety deposit box, Tile/Marble floor, Smoke Alarm

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Desk

View

Pool view, Sea view, View

Bedroom

Linens, Wardrobe or closet, Cribs

Accessibility

Hearing accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow, Clothes rack
Family Prime Apartment with Side Sea View
Room Type: Family
Room Size: 29 m2
2 Full bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shampoo, Conditioner, Body soap, Towels, Toilet paper, Hairdryer, Toilet, Private bathroom, Free toiletries, Shower, Toothbrush

General

Key card access, Air conditioning, Lockers, Fire extinguisher, Key access, Carbon monoxide detector, Trash cans, Soundproofing, Safety deposit box, Interconnected room(s) available, Tile/Marble floor, Smoke Alarm

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Desk

View

Sea view, View

Bedroom

Linens, Wardrobe or closet, Cribs

Accessibility

Hearing accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow, Clothes rack
Family Prime Apartment with Front Sea View
Room Type: Family
Room Size: 29 m2
2 Full bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shampoo, Conditioner, Body soap, Towels, Toilet paper, Hairdryer, Toilet, Private bathroom, Free toiletries, Shower, Toothbrush

General

Key card access, Air conditioning, Lockers, Fire extinguisher, Key access, Carbon monoxide detector, Trash cans, Soundproofing, Safety deposit box, Tile/Marble floor, Smoke Alarm

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Desk

View

Pool view, Sea view, View

Bedroom

Linens, Wardrobe or closet, Cribs

Accessibility

Hearing accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow, Clothes rack
Prime Junior Suite with Side Sea View
Room Type: Suite
Room Size: 38 m2
1 Full bed(s) Bed
1 Sofa bed Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shampoo, Conditioner, Body soap, Towels, Additional bathroom, Additional toilet, Toilet paper, Bath, Hairdryer, Toilet, Private bathroom, Free toiletries, Bath or shower, Shower, Shower cap, Toothbrush

General

Key card access, Air conditioning, Lockers, Fire extinguisher, Key access, Carbon monoxide detector, Trash cans, Soundproofing, Safety deposit box, Tile/Marble floor, Smoke Alarm

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Desk, Seating area, Sofa

View

Sea view, View

Bedroom

Linens, Wardrobe or closet, Cribs

Accessibility

Hearing accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow, Sofa bed, Clothes rack
Prime Junior Suite with Front Sea View
Room Type: Suite
Room Size: 38 m2
1 Full bed(s) Bed
1 Sofa bed Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shampoo, Conditioner, Body soap, Towels, Additional bathroom, Additional toilet, Toilet paper, Bath, Hairdryer, Toilet, Private bathroom, Free toiletries, Bath or shower, Shower, Shower cap, Toothbrush

General

Key card access, Air conditioning, Lockers, Fire extinguisher, Key access, Carbon monoxide detector, Trash cans, Soundproofing, Safety deposit box, Tile/Marble floor, Smoke Alarm

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Balcony

Living Area

Desk, Seating area, Sofa

View

Pool view, Sea view, View

Bedroom

Linens, Wardrobe or closet, Cribs

Accessibility

Hearing accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow, Sofa bed, Clothes rack
Exclusive Suite
Room Type: Suite
Room Size: 42 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Wine or champagne, Bottle of water, Minibar

Bathroom

Shampoo, Conditioner, Body soap, Shower cap, Towels, Toilet paper, Slippers, Hairdryer, Toilet, Private bathroom, Free toiletries, Bathrobe, Shower, Toothbrush

General

Key card access, Air conditioning, Lockers, Fire extinguisher, Key access, Carbon monoxide detector, Trash cans, Soundproofing, Safety deposit box, Tile/Marble floor, Smoke Alarm

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Outdoor dining area, Terrace, Balcony, Private pool, Outdoor furniture

Living Area

Desk, Seating area

View

Pool view, Sea view, Landmark view, View, City view

Bedroom

Linens, Wardrobe or closet

Kitchen

Dining table, Wine glasses, Coffee machine

Accessibility

Hearing accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow, Clothes rack

Pool and Spa

Pool towels, Rooftop pool, Plunge pool, Pool with a view
Premium Suite
Room Type: Suite
Room Size: 56 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Wine or champagne, Bottle of water, Minibar

Bathroom

Shampoo, Conditioner, Body soap, Shower cap, Towels, Toilet paper, Slippers, Hairdryer, Toilet, Private bathroom, Free toiletries, Bathrobe, Shower, Toothbrush

General

Key card access, Air conditioning, Lockers, Fire extinguisher, Key access, Carbon monoxide detector, Trash cans, Soundproofing, Safety deposit box, Tile/Marble floor, Smoke Alarm

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Outdoor dining area, Terrace, Balcony, Private pool, Outdoor furniture

Living Area

Desk, Seating area

View

Pool view, Sea view, Landmark view, View, City view

Bedroom

Linens, Wardrobe or closet

Kitchen

Dining table, Wine glasses, Coffee machine

Accessibility

Hearing accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow, Clothes rack

Pool and Spa

Pool towels, Rooftop pool, Plunge pool, Pool with a view
Presidential Suite
Room Type: Suite
Room Size: 95 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Wine or champagne, Bottle of water, Minibar

Bathroom

Shampoo, Conditioner, Body soap, Shower cap, Towels, Additional bathroom, Additional toilet, Toilet paper, Bath, Slippers, Hairdryer, Toilet, Private bathroom, Free toiletries, Bath or shower, Bathrobe, Shower, Toothbrush

General

Key card access, Air conditioning, Lockers, Fire extinguisher, Key access, Carbon monoxide detector, Trash cans, Soundproofing, Safety deposit box, Tile/Marble floor, Smoke Alarm

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Outdoor dining area, Terrace, Balcony, Private pool, Outdoor furniture

Kitchen

Dining table, Refrigerator, Wine glasses, Coffee machine

Living Area

Desk, Seating area, Sofa

View

Pool view, Sea view, Landmark view, View, City view

Bedroom

Linens, Wardrobe or closet

Accessibility

Hearing accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow, Clothes rack

Pool and Spa

Rooftop pool, Plunge pool, Pool with a view, Pool towels, Infinity pool, Heated pool

Exclusive services

Free gym access, Private check-in/out in the executive lounge, Access to private pool, Concierge services, Complimentary breakfast in the executive lounge, Free spa access
Exclusive Family with sea view
Room Type: Suite
Room Size: 42 m2
1 Sofa bed Bed
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Wine or champagne, Bottle of water, Minibar

Bathroom

Shampoo, Conditioner, Body soap, Shower cap, Towels, Additional bathroom, Additional toilet, Toilet paper, Bath, Slippers, Hairdryer, Toilet, Private bathroom, Free toiletries, Bathrobe, Shower, Toothbrush

General

Key card access, Air conditioning, Fire extinguisher, Key access, Carbon monoxide detector, Trash cans, Soundproofing, Safety deposit box, Tile/Marble floor, Smoke Alarm

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Outdoor dining area, Terrace, Balcony, Private pool, Outdoor furniture

Living Area

Desk, Seating area, Sofa

View

Pool view, Sea view, Landmark view, View, City view

Bedroom

Linens, Wardrobe or closet, Cribs

Kitchen

Dining table, Wine glasses, Coffee machine

Accessibility

Hearing accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow, Sofa bed, Clothes rack

Pool and Spa

Pool towels, Rooftop pool, Plunge pool, Pool with a view
Premium Family with sea view
Room Type: Suite
Room Size: 56 m2
1 Sofa bed Bed
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Wine or champagne, Bottle of water, Minibar

Bathroom

Shampoo, Conditioner, Body soap, Shower cap, Towels, Additional bathroom, Additional toilet, Toilet paper, Bath, Slippers, Hairdryer, Toilet, Private bathroom, Free toiletries, Bathrobe, Shower, Toothbrush

General

Key card access, Air conditioning, Fire extinguisher, Key access, Carbon monoxide detector, Trash cans, Soundproofing, Safety deposit box, Tile/Marble floor, Smoke Alarm

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Outdoors

Outdoor dining area, Terrace, Balcony, Private pool, Outdoor furniture

Living Area

Desk, Seating area, Sofa

View

Pool view, Sea view, Landmark view, View, City view

Bedroom

Linens, Wardrobe or closet, Cribs

Kitchen

Dining table, Wine glasses, Coffee machine

Accessibility

Hearing accessible, Upper floors accessible by elevator, Accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow, Sofa bed, Clothes rack

Pool and Spa

Pool towels, Rooftop pool, Plunge pool, Pool with a view

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Via Costeira resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Via Costeira resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Via Costeira resort starts from $166 per night with includes Pool, Ocean View, Oceanfront, Transportation/Shuttle, Security/Safety, Sports/Activities, Spa, Designated Smoking Area, TV, Wheelchair Accessible, Business Services, Toiletries, Guest Services, Breakfast, Air Conditioner, Private Pool, Accessibility, Wellness Facilities, Entertainment, Hot Tub, Parking, View, Balcony/Terrace, Restaurant, Bar, Child Friendly, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Via Costeira resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Via Costeira resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.