Is this Downtown resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Downtown resort?

Check-in time for Downtown resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Downtown resort have a swimming pool?

Yes, this Downtown resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown resort?

Best-rates for the Downtown resort starts from $536 per night with includes Wheelchair Accessible, Wellness Facilities, Laundry, Guest Services, View, Business Services, Sports/Activities, Spa, Toiletries, Hot Tub, Internet, Kitchen, Parking, Pool, Designated Smoking Area, Ocean View, Bedding/Linens, Restaurant, Bar, Entertainment, Air Conditioner, TV, Balcony/Terrace, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown resort?

Based on the information reported by the owner or manager, the Downtown resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive | Resort in Playa del Carmen

| 9.0 (1870 Reviews) | 1 Bathroom

Downtown Resort | Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

Resort in Downtown, Playa del Carmen

Adults-only beachfront property with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive 's full-service spa. Then enjoy a meal at one of the property's 7 restaurants.
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive offers 524 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 55-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Designer toiletries

Private bathroom

Bathtub or shower

Hydromassage showerhead

Hair dryer

Towels

Bedroom

Ceiling fan

Pillow-top mattress

Blackout drapes/curtains

Down comforter

Free rollaway beds

Premium bedding

Bed sheets

Air conditioning (climate-controlled)

Desk

Desk chair

Phone

LED light bulbs

In-room massage

Iron/ironing board

Water-efficient showers only

Separate sitting area

Bulk dispenser for toiletries

Energy-saving switches

Laptop-friendly workspace

Free local calls

Free newspapers

Recycling

Private indoor hot tub

Turndown service

Laptop-compatible safe

Water-efficient toilets only

Eco-friendly cleaning products provided

Breakfast

7 restaurants and 1 coffee shop/cafe

24-hour room service

3 poolside bars, 5 bars/lounges and 1 swim-up bar

Free bottled water

Coffee/tea maker

Free minibar

Parking

Wheelchair-accessible parking and van parking available

Free valet parking on site

Free self parking on site

Accessibility

Wheelchair-accessible path of travel

Elevator

Wheelchair-accessible registration desk

Wheelchair-accessible public washroom

Wheelchair-accessible lounge

Wheelchair-accessible fitness center

Wheelchair-accessible restaurant

Grab bar near toilet

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible van parking

Wheelchair-accessible spa

Wheelchair-accessible parking

Wheelchair-accessible concierge desk

Grab bar in shower

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible pool

Valet for wheelchair-equipped vehicle

Braille signage

Stair-free path to entrance

Wheelchair-accessible path to elevator

Activities

Golfing

Theme parks

Boat tours

Bicycle rentals

Swimming

Ecotours

Parasailing

Bike parking

Hot tub

Evening entertainment

Bike storage

3 outdoor pools

Fitness classes

Lifeguards on site

Concerts/live shows

Pilates classes

Sauna

Shopping

Steam room

Yoga classes

Billiards/pool table

Full-service spa

Outdoor tennis court

Fitness center

Entertainment

Satellite channels

55-inch LED TV

General

Meeting room

Conference space (6781 square feet)

Computer station

24-hour business center

Coworking space

Free newspapers in lobby

Ballroom

Elevator

Gift shop/newsstand

Reception hall

ATM/banking services

Water dispenser

Front-desk safe

Banquet hall

Spanish

English

Vegetarian dining options

Vegan dining options

Comprehensive recycling policy

Locally-owned & organized tours & activities

Comprehensive food waste policy

Local culture & ecosystem education

Designated smoking areas (fines apply)

At least 80% lighting from LEDs

Beach towels

TV in lobby

Water dispenser

Games

Guest Services

Free rollaway/extra beds

Snack bar/deli

3 outdoor pools

Laundry facilities

Hair salon

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Turndown service

Luggage storage

Multilingual staff

Wedding services

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Beachfront location

Garden

Outdoor entertainment area

Lifeguards on site

Free beach cabanas

Terrace

Beach loungers

Pool umbrellas

Outdoor furniture

Pool cabanas (surcharge)

Balcony

Spa

Detox wraps

Ayurvedic treatments

Hot tub

Massage - hot stone

Massage - Thai

Turkish bath/hammam

Massage - prenatal

Massage - deep-tissue

Body wraps

Spa open daily

Steam room

Facials

Outdoor treatment areas

Massage - sports

Hydrotherapy

Sauna

Body treatments

Couples treatment room(s)

Manicures and pedicures

Reflexology

Body scrubs

Massage - Swedish

Aromatherapy

Massage - on the beach

Massage/treatment rooms

10 treatment rooms

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 11:30 pm contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. free rollaway/extra beds! cribs (infant beds) are not available.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges onsite parties or group events are strictly prohibited safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system and eco-friendly cleaning products

Reviews

Abigail

Oct 30, 2025 02:30:48 AM

Review Score: 10

Summary: We loved the Mexican cuisine, the facilities, and the very friendly staff!!

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite, 1 King Bed, Oceanfront (Swim-Up) Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Junior Suite, 1 King Bed Room Size: m² 1 King Bed	General Courtyard view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1
Suite, 1 King Bed Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Resort view, Bed count maximum 1, Number of bathrooms - 1
Suite, 1 King Bed, Oceanfront Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Junior Suite, 1 King Bed, Oceanfront (Walk-Out) Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Junior Suite, 2 Queen Beds Room Size: m² 2 Queen Beds	General Courtyard view, Extra bed count 1, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, 2 Queen Beds, Accessible, Garden View Room Size: m² 2 Queen Beds	General Garden view, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, 1 King Bed, Accessible, Garden View Room Size: m² 1 King Bed	General Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Junior Suite, 2 Queen Beds (Swim-Up) Room Size: m² 2 Queen Beds	General Partial ocean view, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, 1 King Bed, Garden View Room Size: 653 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 61, Number of bedrooms - 0, Ping - 18, Garden view, Sofa bed, Square feet - 653, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Number of bathrooms - 1
Junior Suite, 1 King Bed, Ocean View Room Size: 653 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 61, Number of bedrooms - 0, Ping - 18, Sofa bed, Square feet - 653, Bed count minimum 1, Ocean view, Bed count maximum 1, Extra bed count 2, Number of bathrooms - 1
Junior Suite, 1 King Bed, Pool View Room Size: 653 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 61, Pool view, Number of bedrooms - 0, Ping - 18, Sofa bed, Square feet - 653, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Number of bathrooms - 1
Presidential Suite, 1 King Bed Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Junior Suite, 2 Queen Beds, Garden View Room Size: 653 square feet m² 2 Queen Beds	General Number of living rooms 0, Square meters - 61, Number of bedrooms - 0, Ping - 18, Garden view, Sofa bed, Square feet - 653, Bed count minimum 2, Extra bed count 2, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, 1 King Bed (Swim-Up) Room Size: m² 1 King Bed	General Partial ocean view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Junior Suite, 1 King Bed, Oceanfront Room Size: 653 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 61, Number of bedrooms - 0, Ping - 18, Sofa bed, Square feet - 653, Bed count minimum 1, Ocean view, Bed count maximum 1, Extra bed count 2, Number of bathrooms - 1
Junior Suite, 2 Queen Beds, Ocean View Room Size: 653 square feet m² 2 Queen Beds	General Number of living rooms 0, Square meters - 61, Number of bedrooms - 0, Ping - 18, Sofa bed, Square feet - 653, Ocean view, Bed count minimum 2, Extra bed count 2, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, 2 Queen Beds, Pool View Room Size: 653 square feet m² 2 Queen Beds	General Number of living rooms 0, Square meters - 61, Pool view, Number of bedrooms - 0, Ping - 18, Sofa bed, Square feet - 653, Bed count minimum 2, Extra bed count 2, Number of bathrooms - 1, Bed count maximum 2