Hotel Pal Cozumel | Hotel in Cozumel

| 6.7 (412 Reviews) |  4 Bathrooms  14 Guests
Colonia Centro Hotel | Hotel Pal Cozumel

Hotel in Colonia Centro, Cozumel

Located in Cozumel and with Faro Celarain reachable within 21 miles, Hotel Pal Cozumel has concierge services, non-smoking rooms, an outdoor swimming pool, free WiFi and a shared lounge. The hotel has family rooms. At the hotel, rooms come with a closetand a balcony with a city view. Complete with a private bathroom equipped with a shower and free toiletries, the rooms at Hotel Pal Cozumel have a flat-screen TV and air conditioning, and some rooms include a terrace. At the accommodation, each room is equipped with a seating area. A continental breakfast is available at Hotel Pal Cozumel. The area is popular for cycling, and car rental is available at this 3-star hotel. Cozumel International Airport is 1.2 miles from the property.

Hotel Pal Cozumel is located in Cozumel.

This 12 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Ocean View, Wellness Facilities, and several others. This is a 3 star rated property and has over 412 reviews with the average score of 6.7 . Coming to Cozumel and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 12 Bedrooms Hotel if you want to learn more about this place in Cozumel. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Pal Cozumel in Cozumel is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Pal Cozumel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Pool
Designated Smoking Area
TV
View
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Bar
Guest Services
Entertainment
Child Friendly
Internet

Facility Overview

Activities
  • Full-body massage
  • Back massage
  • Fishing
  • Snorkeling
  • Hand massage
  • Golf course (within 2 miles)
  • Head massage
  • Cycling
  • Horseback riding
  • Couples' massage
  • Neck massage
  • Massage
  • Diving
  • Foot massage
General
  • Non-smoking rooms
  • Family rooms
  • Smoke-free property
  • Designated smoking area
  • Air conditioning
Guest Services
  • Shared lounge/TV area
  • Daily housekeeping
  • Concierge
  • Express check-in/out
  • Tour desk
  • Private check-in/out
  • Car rental
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Terrace
  • Outdoor furniture
  • Sun deck
  • Outdoor pool (year-round)
  • Outdoor pool
  • Picnic area
Security/Safety
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • Key access
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • First aid kits available
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available
  • Mobile app for room service
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Rooftop pool
  • Swimming pool
  • Pool bar
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 18 and the maximum age for check-in is 18
Cancellation policy
Special conditions
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

The property requires a security deposit of 500 mexican pesos or 25 us dollars, which will be fully refunded at check-out, provided no damage has been caused during the stay, family room – czm (this spacious family room features an infinity pool and a private terrace with stunning city views. it is fully air-conditioned and includes a flat-screen tv with streaming services, a private bathroom, and three comfortable beds—perfect for families or groups seeking both relaxation and convenience.), guests under the age of 18 can only check in with a parent or official guardian.

License number: 001-007-007271/2025

Reviews

Value for money:
7.26
Location:
8.51
Staff:
7.56
Facilities:
6.48
Comfort:
7.21
Cleanliness:
7.02
Royce
Feb 13, 2026 08:00:00 AM
Review Score:   10
Canada
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: It was clean and comfy. They have a cool terrace over looking san Miguel - I could watch the cruise ships coming and going. And believe it or not you can see the sun rise from there - even tho the town is on the west side of the island
Negative: All good
Summary: Friendly, attentive staff - knew my name on sight (as in not having to look me up) clean and comfy
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Type: Double
Room Size: 28 m2
2 Full bed(s) Bed
Standard Double Room

Bathroom

Toilet paper, Bathtub or shower, Towels, Free toiletries, Shower, Toilet, Private bathroom

Media & Technology

Flat-screen TV, Streaming service (like Netflix), TV

General

Fire extinguisher, Smoke Alarm, Fan, Air conditioning, Key access

Outdoors

Balcony, Terrace

Living Area

Dining area, Sitting area

Bedroom

Wardrobe or closet, Linens

View

City view

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Rooftop pool, Infinity Pool

Room amenities

Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Suite
Room Type: Suite
Room Size: 28 m2
1 King bed(s) Bed

Bathroom

Toilet paper, Bathtub or shower, Towels, Free toiletries, Hairdryer, Shower, Toilet, Private bathroom

Media & Technology

Flat-screen TV, Streaming service (like Netflix), TV

General

Fire extinguisher, Smoke Alarm, Fan, Air conditioning, Key access

Outdoors

Balcony, Terrace

Kitchen

Refrigerator, Coffee machine

Living Area

Dining area, Sitting area

Bedroom

Wardrobe or closet, Linens

View

City view

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Rooftop pool, Infinity Pool

Room amenities

Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Family Room
Room Type: Family
Room Size: 28 m2
2 Twin bed(s) Bed
1 Full bed(s) Bed

Bathroom

Toilet paper, Bathtub or shower, Towels, Free toiletries, Shower, Toilet, Private bathroom

Media & Technology

Flat-screen TV, Streaming service (like Netflix), TV

General

Fire extinguisher, Smoke Alarm, Fan, Air conditioning, Key access

Outdoors

Balcony, Terrace

Kitchen

Refrigerator, Coffee machine

Living Area

Dining area, Sitting area

Bedroom

Wardrobe or closet, Linens

View

City view

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Rooftop pool, Infinity Pool

Room amenities

Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Twin Room
Room Type: Twin
Room Size: 28 m2
2 Full bed(s) Bed
Twin Room

Bathroom

Toilet paper, Bathtub or shower, Towels, Free toiletries, Shower, Toilet, Private bathroom

Media & Technology

Flat-screen TV, Streaming service (like Netflix), TV

General

Fire extinguisher, Smoke Alarm, Fan, Air conditioning, Key access

Outdoors

Balcony, Terrace

Living Area

Dining area, Sitting area

Bedroom

Wardrobe or closet, Linens

View

City view

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Rooftop pool, Infinity Pool

Room amenities

Non-feather pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Hotel Pal Cozumel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Pal Cozumel?

Check-in time for Hotel Pal Cozumel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Pal Cozumel have a swimming pool?

Yes, this Hotel Pal Cozumel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Pal Cozumel?

Best-rates for the Hotel Pal Cozumel starts from $42 per night with includes Air Conditioner, Designated Smoking Area, TV, Oceanfront, Transportation/Shuttle, Sports/Activities, Guest Services, Child Friendly, Security/Safety, Internet, View, Balcony/Terrace, Entertainment, Pool, Ocean View, Wellness Facilities, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Pal Cozumel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Pal Cozumel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Pal Cozumel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Pal Cozumel?

Based on the information reported by the owner or manager, the Hotel Pal Cozumel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Pal Cozumel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD42
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