Is this Hotel Caracol Puerto Morelos pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Caracol Puerto Morelos have a swimming pool?

No, this Hotel Caracol Puerto Morelos does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Hotel Caracol Puerto Morelos a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Caracol Puerto Morelos wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Caracol Puerto Morelos has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Caracol Puerto Morelos?

Based on the information reported by the owner or manager, the Hotel Caracol Puerto Morelos indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Caracol Puerto Morelos?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Caracol Puerto Morelos | Hotel in Puerto Morelos

Name: Hotel Caracol Puerto Morelos
Address: Puerto Morelos, QROO, Mexico, MX
Price range: Prices for upcoming dates start at $67 per night
Rating: 8.4

| 8.4 (52 Reviews) | 1 Bathroom

Puerto Morelos Hotel | Hotel Caracol Puerto Morelos

Hotel in Puerto Morelos

Hotel with a 24-hour front desk, 4-minute walk to Puerto Morelos Town Square
This smoke-free hotel features a 24-hour front desk, tour/ticket assistance, and free WiFi in public areas.
Housekeeping is available on request.
Hotel Caracol Puerto Morelos offers 15 accommodations with air conditioning. Flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.

Amenities

Air Conditioner

Balcony/Terrace

Security/Safety

Bedding/Linens

Guest Services

Child Friendly

Internet

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 5:00 pm contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11:30 am contactless check-out available

Child Policy

Children are welcome. kids stay free! one child 10 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Michelle

Apr 29, 2025 09:15:57 AM

Review Score: 8

Summary: Rug in the bedroom seemed a little dirty and I wish there were better dead bolts to lock the room, but otherwise this place was great for a brief stay. Not much storage space to hang clothes but our room did have a small fridge. Loved the area around - easy to walk everywhere and very beautiful greenery.

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