Gardenia Collective | Hotel in Tulum

| 8.9 (67 Reviews) |   Pet Friendly  5 Bathrooms  12 Guests
Tulum City Center Hotel | Gardenia Collective

Hotel in Tulum City Center, Tulum

Gardenia Collective has a garden, shared lounge, a terrace and restaurant in Tulum. With free WiFi, this 4-star hotel offers room service and a concierge service. The property is 0.8 miles from the city center and 1.9 miles from Tulum Archeological Site. The rooms have a coffee machine and a private bathroom with a shower and free toiletries, while some rooms also feature a kitchen equipped with a fridge. Guests at the hotel can enjoy a continental or an American breakfast. Tulum Bus station is a 16-minute walk from Gardenia Collective, while Bus station Tulum Ruins is 1.5 miles away. Tulum International Airport is 24 miles from the property, and the property offers a paid airport shuttle service.

Gardenia Collective is located in Tulum.

This 5 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Security/Safety, Business Services, and several others. This is a 4 star rated property and has over 67 reviews with the average score of 8.9 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 5 Bedrooms Hotel if you want to learn more about this place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Gardenia Collective in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Gardenia Collective”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Designated Smoking Area
TV
View
Balcony/Terrace
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Internet

Facility Overview

Breakfast
  • Bar
  • Restaurant
  • Special diet meals (on request)
  • Coffee house on site
  • Wine/Champagne
Parking
  • Parking
  • Free parking
  • Parking on site
Activities
  • Movie nights
  • Back massage
  • Full-body massage
  • Fitness
  • Fishing
  • Themed dinners
  • Hand massage
  • Foot massage
  • Evening entertainment
  • Happy hour
  • Snorkeling
  • Neck massage
  • Head massage
  • Temporary art galleries
  • Live music/Performance
  • Couples' massage
  • Yoga classes
  • Massage
General
  • Family rooms
  • Non-smoking rooms
  • Wifi in all areas
  • Designated smoking area
  • Pet friendly
  • Air conditioning
  • Safe
Guest Services
  • Daily housekeeping
  • Shuttle service
  • Shared lounge/TV area
  • Airport shuttle
  • Express check-in/out
  • Shuttle service (additional charge)
  • Private check-in/out
  • Airport shuttle (additional charge)
  • Room service
  • Currency exchange
  • Business center
  • Concierge
  • Baggage storage
  • Meeting/Banquet facilities
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor furniture
  • Terrace
  • Sun deck
  • Picnic area
  • Garden
Security/Safety
  • CCTV in common areas
  • Key access
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • CCTV outside property
  • Fire extinguishers
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • First aid kits available
  • Face masks for guests available
  • Thermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Mobile app for room service
  • Contactless check-in/out
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are allowed upon request and charges may apply.

This property does not accommodate bachelor(ette) or similar parties, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
9.09
Location:
9.32
Staff:
9.77
Facilities:
8.41
Comfort:
9.32
Cleanliness:
8.41
David
Jan 13, 2026 08:00:00 AM
Review Score:   9
Netherlands
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: The staff are very nice ! Very helpful and welcoming. The hotel is convenient and simple. It has all that is needed. Also the restaurant has really nice breakfast.
Summary: Great hotel with friendly staff
See All Reviews

Room Arrangement

Room Info Facilities
Superior King Suite
Room Type: Suite
Room Size: 26 m2
1 King bed(s) Bed
1 Sofa bed Bed
Superior King Suite

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub or shower, Body soap, Towels, Shower, Toilet, Toilet paper, Private bathroom, Hairdryer, Shampoo, Free toiletries

General

Fire extinguisher, Key access, Smoke Alarm, Fan, Trash cans, Safe

Media & Technology

Flat-screen TV, TV, Radio

Outdoors

Outdoor furniture, Terrace, Balcony

Kitchen

Microwave, Coffee machine, Electric kettle, Refrigerator, Dining table, Kitchenware, Kitchen

Living Area

Sofa

View

City view, View, Pool view

Bedroom

Linens, Alarm clock

Pool and Spa

Rooftop pool

Physical distancing

Single-room AC for guest accommodation
Double Room with Two Double Beds
Room Type: Twin
Room Size: 14 m2
2 Queen bed(s) Bed
Double Room with Two Double Beds

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub or shower, Body soap, Towels, Shower, Toilet, Toilet paper, Private bathroom, Hairdryer, Shampoo, Free toiletries

General

Fire extinguisher, Key access, Smoke Alarm, Fan, Trash cans, Safe

Media & Technology

Flat-screen TV, TV, Radio

Kitchen

Refrigerator, Coffee machine

Bedroom

Linens, Alarm clock

Room Amenities

Clothes rack

Pool and Spa

Rooftop pool

Physical distancing

Single-room AC for guest accommodation
Deluxe King Suite
Room Type: Suite
Room Size: 26 m2
1 Full bed(s) Bed
Deluxe King Suite

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub or shower, Body soap, Towels, Shower, Toilet, Toilet paper, Private bathroom, Shampoo, Free toiletries

General

Fire extinguisher, Key access, Smoke Alarm, Trash cans, Safe

Media & Technology

Flat-screen TV, TV, Radio

Kitchen

Refrigerator, Coffee machine

Living Area

Sofa

Bedroom

Linens, Alarm clock

Pool and Spa

Rooftop pool

Physical distancing

Single-room AC for guest accommodation
Suite with Balcony
Room Type: Suite
Room Size: 21 m2
1 Sofa bed Bed
1 Full bed(s) Bed
Suite with Balcony

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub or shower, Body soap, Towels, Shower, Toilet, Toilet paper, Private bathroom, Hairdryer, Shampoo, Free toiletries

General

Fire extinguisher, Key access, Smoke Alarm, Fan, Trash cans, Safe

Media & Technology

Flat-screen TV, TV, Radio

Outdoors

Terrace, Balcony

Kitchen

Refrigerator, Coffee machine

View

City view, View, Pool view

Bedroom

Linens, Alarm clock

Pool and Spa

Rooftop pool

Physical distancing

Single-room AC for guest accommodation
Standard Suite
Room Type: Suite
Room Size: 12 m2
1 Queen bed(s) Bed
Standard Suite

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub or shower, Body soap, Towels, Shower, Toilet, Toilet paper, Private bathroom, Hairdryer, Shampoo, Free toiletries

Media & Technology

Flat-screen TV, TV, Radio

Kitchen

Refrigerator, Coffee machine

Bedroom

Linens, Alarm clock

Pool and Spa

Rooftop pool

General

Trash cans, Key access, Smoke Alarm

Physical distancing

Single-room AC for guest accommodation
Check Hotel Availability
Nightly rates from:
USD32
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