Is this Puerto Morelos resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Puerto Morelos resort have a swimming pool?

Yes, this Puerto Morelos resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto Morelos resort?

Best-rates for the Puerto Morelos resort starts from $427 per night with includes Pool, Breakfast, Bar, Entertainment, Laundry, Air Conditioner, TV, Business Services, Spa, View, Balcony/Terrace, Bedding/Linens, Wellness Facilities, Toiletries, Guest Services, Child Friendly, Internet, Designated Smoking Area, Ocean View, Sports/Activities, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puerto Morelos resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto Morelos resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Morelos resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto Morelos resort?

Based on the information reported by the owner or manager, the Puerto Morelos resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto Morelos resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Dreams Sapphire Resort & Spa - All Inclusive | Resort in Puerto Morelos

| 8.0 (1032 Reviews) | 1 Bathroom

Puerto Morelos Resort | Dreams Sapphire Resort & Spa - All Inclusive

Resort in Puerto Morelos

Luxury property on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Dreams Sapphire Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Dreams Sapphire Resort & Spa - All Inclusive offers 568 accommodations with iPod docking stations and free minibar items. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

2 outdoor tennis courts, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Shampoo

Free toiletries

Toothbrush and toothpaste

Hair dryer

Towels

Toilet paper

Soap

Shower

Rainfall showerhead

Bedroom

Free cribs/infant beds

Blackout drapes/curtains

Down comforter

Free rollaway beds

Premium bedding

Bed sheets

Air conditioning (climate-controlled)

Pillow menu

Laptop-friendly workspace

Turndown service

Free local calls

Desk

In-room massage

Restaurant dining guide

Iron/ironing board

Safe

Phone

Guidebooks/recommendations

Breakfast

3 poolside bars, 6 bars/lounges and 1 swim-up bar

8 restaurants and 1 coffee shop/cafe

Free buffet breakfast available daily 7:00 AM–11:30 AM

24-hour room service

Free minibar

Parking

Onsite parking includes off-street options

Wheelchair-accessible parking available

Accessibility

Wheelchair-accessible path of travel

Wheelchair-accessible registration desk

Handrails in stairways

Wheelchair-accessible public washroom

Magnifying mirror

Front entrance ramp

Wheelchair-accessible registration desk height (inches): 43

2 on-site accessible parking spaces

Wheelchair-accessible restaurant

Well-lit path to entrance

Upper floors accessible by stairs only

Wheelchair-accessible spa

Wheelchair-accessible parking

This property does not have elevators

Tile flooring in room

Wheelchair-accessible concierge desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible pool

Wheelchairs available on site

Stair-free path to entrance

Stairway handrail height (inches): 44

Activities

Golfing

Fishing

Surfing/body boarding

Sailing

Scooter/moped rentals

Scuba diving

Boat tours

Hiking/biking trails

Ecotours

Snorkeling

Windsurfing

Parasailing

Skydiving

Free water park access

2 outdoor tennis courts

Beach volleyball

Billiards/pool table

Fitness classes

Children's pool

Shopping

Tennis

Playground

Steam room

Sauna

Archery

4 outdoor pools

Kayaking

Paddleboards on site

Table tennis

Yoga classes

Free bicycle rentals

Mini golf

Air hockey

Volleyball

Basketball

Foosball table

Fitness center

Full-service spa

Pilates classes

Entertainment

50-inch LED TV

Cable channels

General

Meeting rooms - 4

Conference center (8295 square feet of space)

Gift shop/newsstand

ATM/banking services

Banquet hall

Spanish

English

Humane treatment of captive wild animals

No plastic coffee stirrers

Vegetarian dining options

Vegan dining options

Comprehensive recycling policy

Couples dining

Romance packages available

Locally-owned & organized tours & activities

Comprehensive food waste policy

Local culture & ecosystem education

Designated smoking areas (fines apply)

Beach towels

Games

No plastic drinking straws

Guest Services

Free cribs/infant beds

Mini golf

Free water park access

Trampoline

Snack bar/deli

Children's pool

Stroller

4 outdoor pools

Waterslide

Children's games

Babysitting (surcharge)

In-room child care (surcharge)

Playground

Free rollaway/extra beds

Children's toys

Beach toys

Children's club

Hair salon

Concierge services

Daily housekeeping

Tour/ticket assistance

Turndown service

Luggage storage

Multilingual staff

Water sports equipment

Wedding services

24-hour front desk

Porter/bellhop

Internet

In-room WiFi speed: 50+ Mbps

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Beachfront location

Garden

Beach umbrellas

Terrace

Pool umbrellas

Deck or patio

Spa

Detox wraps

Massage - hot stone

Massage - deep-tissue

Body wraps

Spa open daily

Steam room

Facials

Outdoor treatment areas

Massage - sports

Hydrotherapy

Sauna

Body treatments

Couples treatment room(s)

5 treatment rooms

Manicures and pedicures

Reflexology

Body scrubs

Massage - Swedish

Aromatherapy

Massage - on the beach

Massage/treatment rooms

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children are welcome. free rollaway/extra beds! free cribs (infant beds)!

Payment Policy

Pet fee: usd 65 per pet, per night service animals are exempt from fees late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 22 lbs per pet) pets allowed for an extra charge of usd 65 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system

Reviews

Kavya

Dec 29, 2025 08:31:36 AM

Review Score: 10

Summary: Spotless rooms, wonderful amenities, friendly staff and good quality food. Loved the stay!

See All Reviews

Room Arrangement

Room Info	Facilities
Preferred Club Master Suite Ocean Front Swim Out King Room Size: 1040 square feet m² 1 Twin Bed	General Number of living rooms 0, Dining table, Number of bedrooms - 1, Pets not allowed, Beach view, Extra bed count 1, Square feet - 1040, Number of bathrooms - 2, Separate dining area, Square meters - 97, Bathrobes, Private bathroom, Slippers, Ping - 29, Separate sitting area, Club level room, Bed count minimum 1, Bed count maximum 1
Club Junior Suite Ocean Front Swim Out King Room Size: 614 square feet m² 1 King Bed	General Number of living rooms 0, Partially open bathroom, Square feet - 614, Number of bedrooms - 1, Sofa bed, Pets not allowed, Beach view, Ceiling fan, Square meters - 57, Extra bed count 2, Number of bathrooms - 1, Bathrobes, Ping - 17, Club level room, Private plunge pool, Bed count minimum 1, Bed count maximum 1
Preferred Club Master Suite Ocean Front King Room Size: 1040 square feet m² 1 Twin Bed	General Number of living rooms 0, Dining table, Number of bedrooms - 1, Pets not allowed, Extra bed count 1, Square feet - 1040, Number of bathrooms - 2, Separate dining area, Square meters - 97, Bathrobes, Private bathroom, Slippers, Ping - 29, Separate sitting area, Club level room, Bed count minimum 1, Ocean view, Bed count maximum 1
Preferred Club Junior Suite Ocean Front Swim Out Double Room Size: 520 square feet m² 2 Double Beds	General Number of living rooms 0, Partially open bathroom, Number of bedrooms - 1, Pets not allowed, Square meters - 48, Beach view, Square feet - 520, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Slippers, Club level room, Ping - 14.61, Bed count minimum 2, Bed count maximum 2
Preferred Club Junior Suite Ocean Front Swim Out King Room Size: 534 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 534, Partially open bathroom, Number of bedrooms - 1, Pets not allowed, Beach view, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Square meters - 50, Ping - 15, Slippers, Club level room, Bed count minimum 1, Bed count maximum 1
Club Junior Suite Ocean Front Double Room Size: 614 square feet m² 2 Double Beds	General Private hot tub, Number of living rooms 0, Partially open bathroom, Square feet - 614, Number of bedrooms - 1, Sea view, Sofa bed, Pets not allowed, Ceiling fan, Square meters - 57, Extra bed count 2, Number of bathrooms - 1, Bathrobes, Private hot tub (outdoor), Ping - 17, Club level room, Bed count minimum 2, Bed count maximum 2
Two-Bedroom Family Suite Tropical View Room Size: 1040 square feet m² 3 Double Beds and King Bed	General Square meters - 97, Number of living rooms 0, Partially open bathroom, Number of bedrooms - 2, Ping - 29, Garden view, Pets not allowed, Bed count maximum 3, Extra bed count 1, Square feet - 1040, Number of bathrooms - 2, Bed count minimum 3
Preferred Club Junior Suite Tropical View Double Room Size: 520 square feet m² 2 Double Beds	General Number of living rooms 0, Free newspaper, Partially open bathroom, Number of bedrooms - 1, Pets not allowed, Square meters - 48, Square feet - 520, Separate bedroom, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Slippers, Garden view, Club level room, Ping - 14.61, Bed count minimum 2, Bed count maximum 2
Preferred Club Junior Suite Ocean Front Double Room Size: 520 square feet m² 2 Double Beds	General Private hot tub, Number of living rooms 0, Free newspaper, Partially open bathroom, Number of bedrooms - 1, Pets not allowed, Square meters - 48, Square feet - 520, Separate bedroom, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Private hot tub (outdoor), Slippers, Club level room, Ping - 14.61, Ocean view, Bed count minimum 2, Bed count maximum 2
Preferred Club Governor Suite Ocean Front King Room Size: 990 square feet m² 1 King Bed	General Number of living rooms 0, Dining table, Number of bedrooms - 1, Square feet - 990, Pets not allowed, Extra bed count 1, Number of bathrooms - 2, Separate dining area, Bathrobes, Private bathroom, Square meters - 92, Slippers, Ping - 28, Separate sitting area, Club level room, Bed count minimum 1, Ocean view, Bed count maximum 1
Preferred Club Junior Suite Ocean Front King Room Size: 520 square feet m² 1 King Bed	General Private hot tub, Number of living rooms 0, Free newspaper, Partially open bathroom, Number of bedrooms - 1, Pets not allowed, Square meters - 48, Square feet - 520, Separate bedroom, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Private hot tub (outdoor), Slippers, Club level room, Ping - 14.61, Bed count minimum 1, Ocean view, Bed count maximum 1
Preferred Club Junior Suite Tropical View King Room Size: 520 square feet m² 1 King Bed	General Number of living rooms 0, Free newspaper, Partially open bathroom, Number of bedrooms - 1, Pets not allowed, Square meters - 48, Square feet - 520, Separate bedroom, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Slippers, Garden view, Club level room, Ping - 14.61, Bed count minimum 1, Bed count maximum 1
Club Master Suite Ocean Front Swim Out King Room Size: 1227 square feet m² 2 Double Beds	General Number of living rooms 0, Dining table, Partially open bathroom, Number of bedrooms - 1, Ping - 34, Sofa bed, Pets not allowed, Beach view, Ceiling fan, Number of bathrooms - 2, Extra bed count 2, Separate dining area, Bathrobes, Square feet - 1227, Separate sitting area, Club level room, Square meters - 114, Private plunge pool, Bed count minimum 2, Bed count maximum 2
Junior Suite Tropical View Double Room Size: 520 square feet m² 2 Double Beds	General Pet-friendly room, Number of living rooms 0, Partially open bathroom, Number of bedrooms - 1, Garden view, Square meters - 48, Square feet - 520, Ping - 14.61, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Club Junior Suite Ocean Front King Room Size: 614 square feet m² 1 King Bed	General Private hot tub, Number of living rooms 0, Partially open bathroom, Square feet - 614, Number of bedrooms - 1, Sofa bed, Pets not allowed, Ceiling fan, Square meters - 57, Extra bed count 2, Number of bathrooms - 1, Bathrobes, Private hot tub (outdoor), Ping - 17, Club level room, Bed count minimum 1, Ocean view, Bed count maximum 1
Club Master Suite Ocean Front King Room Size: 1227 square feet m² 1 King Bed	General Private hot tub, Number of living rooms 0, Dining table, Partially open bathroom, Number of bedrooms - 1, Ping - 34, Sofa bed, Pets not allowed, Ceiling fan, Number of bathrooms - 2, Extra bed count 2, Separate dining area, Bathrobes, Private hot tub (outdoor), Square feet - 1227, Separate sitting area, Club level room, Square meters - 114, Bed count minimum 1, Ocean view, Bed count maximum 1
Junior Suite Tropical View King Room Size: 520 square feet m² 1 King Bed	General Number of living rooms 0, Partially open bathroom, Visual fire alarm, Number of bedrooms - 1, Pets not allowed, Square meters - 48, Square feet - 520, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Number of bathrooms - 1, Lowered peephole/view port in door, Garden view, Ping - 14.61, Bed count minimum 1, Bed count maximum 1
Club Junior Suite Ocean Front Swim Out Double Room Size: 614 square feet m² 2 Double Beds	General Number of living rooms 0, Partially open bathroom, Square feet - 614, Number of bedrooms - 1, Sofa bed, Pets not allowed, Beach view, Ceiling fan, Square meters - 57, Extra bed count 2, Number of bathrooms - 1, Bathrobes, Ping - 17, Club level room, Private plunge pool, Bed count minimum 2, Bed count maximum 2
Club Two-Story Villa Room Size: 1291 square feet m² 4 King Bed, Double Beds and Queen Sofa Bed	General Square meters - 120, Bed count minimum 4, Dining table, Fence around pool, Number of bedrooms - 2, Sofa bed, Pets not allowed, Ceiling fan, Ping - 36, Square feet - 1291, Number of bathrooms - 3, Number of living rooms 1, Extra bed count 2, Private pool, Separate dining area, Bathrobes, Private bathroom, Pool view, Separate sitting area, Club level room, Bed count maximum 4