Is this Puerto Morelos resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Puerto Morelos resort have a swimming pool?

Yes, this Puerto Morelos resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto Morelos resort?

Best-rates for the Puerto Morelos resort starts from $532 per night with includes TV, View, Business Services, Bedding/Linens, Child Friendly, Laundry, Restaurant, Air Conditioner, Pool, Wheelchair Accessible, Balcony/Terrace, Accessibility, Sports/Activities, Spa, Bar, Toiletries, Guest Services, Entertainment, Parking, Designated Smoking Area, Ocean View, Internet, Wellness Facilities, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puerto Morelos resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto Morelos resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Morelos resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto Morelos resort?

Based on the information reported by the owner or manager, the Puerto Morelos resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto Morelos resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Dreams Riviera Cancun Resort & Spa - All Inclusive | Resort in Puerto Morelos

| 8.6 (1430 Reviews) | 1 Bathroom

Puerto Morelos Resort | Dreams Riviera Cancun Resort & Spa - All Inclusive

Resort in Puerto Morelos

Luxury property on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Dreams Riviera Cancun Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Housekeeping is available on request.
Dreams Riviera Cancun Resort & Spa - All Inclusive offers 486 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. 37-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Puerto Morelos property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include free minibar items and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Bathrooms

Jetted bathtub

Bathrobes

Free toiletries

Hair dryer

Towels

Separate bathtub and shower

Bedroom

Free cribs/infant beds

Ceiling fan

Blackout drapes/curtains

Free rollaway beds

Bed sheets

Air conditioning (climate-controlled)

LED light bulbs

Slippers

Mobile key entry

Laptop-friendly workspace

Turndown service

Free local calls

Desk

In-room massage

Laptop-compatible safe

Water-efficient toilets only

Iron/ironing board

Access via exterior corridors

Eco-friendly cleaning products provided

Water-efficient showers only

Phone

Breakfast

9 restaurants and 1 coffee shop/cafe

2 beach bars, 6 bars/lounges, 1 swim-up bar and 1 poolside bar

Coffee/tea in common area(s)

Free daily reception

24-hour room service

Free bottled water

Free minibar

Parking

Free valet parking on site

Free self parking on site

Accessibility

Wheelchair-accessible path of travel

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Golfing

Theme parks

Scooter/moped rentals

Hiking/biking trails

Ecotours

Windsurfing

Hot tub

Scuba diving

Beach volleyball

3 outdoor pools

Windsurfing

Billiards/pool table

Fitness center

Sailing

Fitness classes

Children's pool

Shopping

Boat tours

Steam room

Water skiing

Sauna

Archery

Kayaking

Yoga classes

Snorkeling

Free bicycle rentals

Volleyball

Motorized watercraft

Nightclub

Parasailing

Full-service spa

Pilates classes

Entertainment

Satellite channels

Premium channels

DVD player

37-inch plasma TV

General

Conference center (8342 square feet of space)

Business center

Meeting rooms

Free newspapers in lobby

Elevator

Gift shop/newsstand

Grocery/convenience store

ATM/banking services

Front-desk safe

Banquet hall

Dutch

English

French

Italian

Portuguese

Spanish

Humane treatment of captive wild animals

Vegetarian dining options

Comprehensive recycling policy

Local artist showcase

Designated smoking areas

At least 80% lighting from LEDs

Beach towels

TV in lobby

Guest Services

Free cribs/infant beds

Grocery/convenience store

Snack bar/deli

3 outdoor pools

Children's pool

Waterslide

Babysitting (surcharge)

Laundry facilities

Free rollaway/extra beds

DVD player

Children's club

Change of bedsheets (on request)

Dry cleaning service

Hair salon

Concierge services

Daily housekeeping

Tour/ticket assistance

Turndown service

Change of towels (on request)

Luggage storage

Multilingual staff

Wedding services

Laundry facilities

24-hour front desk

Porter/bellhop

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Beachfront location

Garden

Beach umbrellas

Beach loungers

Rooftop terrace

Pool umbrellas

Balcony or patio

Spa

Outdoor treatment areas

Hydrotherapy

Hot tub

12 treatment rooms

Manicures and pedicures

Sauna

Body treatments

Aromatherapy

Couples treatment room(s)

Massage - on the beach

Massage/treatment rooms

Body wraps

Spa open daily

Body scrubs

Steam room

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 11:30 pm late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children are welcome. free rollaway/extra beds! free cribs (infant beds)!

Payment Policy

Late check-out is available for a fee (subject to availability) housekeeping is available for an additional fee the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system and eco-friendly cleaning products

Reviews

Adam

Nov 25, 2025 07:09:33 AM

Review Score: 10

Summary: We LOVED everything about this resort. I can not even fully express how amazing this resort is. Not only is it beautiful but it has hands down the BEST staff ever! They are so very thoughtful and consideret. They go out of their way to make sure you have the best stay and truly it was because of the staff that our experiences there were elevated. I had a minor ankle injury (100% my fault) and from immediately assisting me in wrapping it, to constantly checking on me, to providing wheelchair escort all over, I have never felt so taken care of. We traveled with our two daughters (4 & 8) and they loved the kids club! The dining options are lovely and the resort is gorgeous! As I mentioned EVERY SINGLE STAFF MEMBER was phenomenal, the ones that made an extra special impression on us with their thoughtfulness, service, and professionalism were: Gilberto in the buffet (we truly feel like we made a friend with him and will come back to see him!), Alberto in the services area (he was so kind to understand my injury and take care of our unfortunate excursions cancelations due to my injury) and Rocio and Fatima in the Explorer's Club (Kids club), our daughters LOVED them. I didn't vatch everyones name but EVERYONE was perfection! Also the lady who greeted us for La Petit Chef was so incredibly kind and amazing. We couldnt have asked for a better experience and are so very greatful for helping us have such beautiful memories of this Cancun trip!

See All Reviews

Room Arrangement

Room Info	Facilities
Premium Deluxe with Plunge Pool Double Beds Room Size: 710 square feet m² 2 Double Beds	General Number of living rooms 0, Square feet - 710, Private bathroom, Pool view, Number of bedrooms - 0, Private plunge pool, Extra bed count 1, Bed count minimum 2, Square meters - 66, Number of bathrooms - 1, Ping - 19.95, Bed count maximum 2
Premium Deluxe Tropical King Room Size: 463 square feet m² 1 King Bed	General Square meters - 43, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Garden view, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 463, Bed count maximum 1, Number of bathrooms - 1
Premium Deluxe Tropical View Double Room Size: 452 square feet m² 2 Double Beds	General Square meters - 42, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Garden view, Ping - 12.7, Extra bed count 1, Square feet - 452, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Preferred Club with Plunge Pool King Bed Room Size: 538.2 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 15.1, Pillow menu, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Square meters - 50, Pool view, Espresso maker, iPod docking station, Club level room, Private plunge pool, Square feet - 538.2, Bed count minimum 1, Bed count maximum 1
Preferred Club Tropical View Double Room Size: m² 2 Double Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Garden view, Pillow menu, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Premium Deluxe with Plunge Pool King Bed Room Size: 712 square feet m² 1 King Bed	General Square feet - 712, Number of living rooms 0, Private bathroom, Pool view, Number of bedrooms - 0, Private plunge pool, Bed count minimum 1, Extra bed count 1, Ping - 20, Bed count maximum 1, Square meters - 66, Number of bathrooms - 1
Premium Deluxe Double Room Size: m² 2 Double Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Garden view, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Premium Deluxe Ocean View King Bed Room Size: 463 square feet m² 1 King Bed	General Square meters - 43, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 463, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Preferred Club Ocean View & Pool Front King Bed Room Size: 560 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 560, Pillow menu, Extra bed count 1, Number of bathrooms - 1, Square meters - 52, Private bathroom, Espresso maker, Club level room, Ping - 15.74, Bed count minimum 1, Ocean view, Bed count maximum 1
Preferred Club Ocean Front Presidential Suite Room Size: 2885 square feet m² 1 King Bed	General Private hot tub, Number of living rooms 0, Ping - 81, Number of bedrooms - 1, Pillow menu, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Private hot tub (indoor), Private bathroom, Square feet - 2885, Espresso maker, Club level room, Square meters - 268, Bed count minimum 1, Ocean view, Bed count maximum 1
Preferred Club Tropical View King Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Garden view, Pillow menu, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Preferred Club Ocean View King Bed Room Size: 427 square feet m² 1 King Bed	General Private hot tub, Number of living rooms 0, Number of bedrooms - 0, Square feet - 427, Pillow menu, Ping - 12, Extra bed count 1, Number of bathrooms - 1, Private hot tub (indoor), Square meters - 40, Private bathroom, Espresso maker, iPod docking station, Club level room, Bed count minimum 1, Ocean view, Bed count maximum 1
Preferred Club Ocean Front Honeymoon Suite Room Size: 676 square feet m² 1 King Bed	General Private hot tub, Number of living rooms 0, Square feet - 676, Number of bedrooms - 1, Pillow menu, Extra bed count 1, Number of bathrooms - 1, Private hot tub (indoor), Ping - 19, Square meters - 63, Private bathroom, Espresso maker, Club level room, Bed count minimum 1, Ocean view, Bed count maximum 1
Preferred Club Ocean Front Master Suite Room Size: 1205.6 square feet m² 2 King Bed and Double Sofa Bed	General Private hot tub, Number of living rooms 0, Number of bedrooms - 1, Microwave, Pillow menu, Ping - 33.9, Separate bedroom, Mountain view, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Private hot tub (indoor), Private bathroom, Espresso maker, Separate sitting area, Club level room, Refrigerator, Square meters - 112, Ocean view, Bed count minimum 2, Square feet - 1205.6, Bed count maximum 2
Family Suite, Connecting Rooms (Preferred Club) Room Size: 890 square feet m² 3 King Bed and Double Beds	General Number of living rooms 0, Connecting rooms available, Number of bedrooms - 2, Square feet - 890, Partial ocean view, Pillow menu, Ping - 25, Extra bed count 1, Number of bathrooms - 2, Private bathroom, Square meters - 83, Espresso maker, Garden view, Bed count maximum 3, Bed count minimum 3
Preferred Club Ocean Front Bridal Suite Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 1, Microwave, Pillow menu, Refrigerator, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Separate dining area, Number of bathrooms - 1
Family Suite Premium Room Size: 890 square feet m² 3 King Bed and Double Beds	General Number of living rooms 0, Private bathroom, Square meters - 83, Connecting rooms available, Number of bedrooms - 2, Square feet - 890, Garden view, Ping - 25, Bed count maximum 3, Extra bed count 1, Number of bathrooms - 2, Bed count minimum 3
Preferred Club with Plunge Pool Double Beds Room Size: 538 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 538, Pillow menu, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Square meters - 50, Pool view, Espresso maker, Ping - 15.12, iPod docking station, Club level room, Private plunge pool, Bed count minimum 2, Bed count maximum 2
Premium Deluxe King Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Preferred Club Ocean View Double Beds Room Size: 443 square feet m² 2 Double Beds	General Private hot tub, Number of living rooms 0, Number of bedrooms - 0, Pillow menu, Square feet - 443, Extra bed count 1, Number of bathrooms - 1, Private hot tub (indoor), Square meters - 41, Private bathroom, Ping - 12.45, Espresso maker, iPod docking station, Club level room, Ocean view, Bed count minimum 2, Bed count maximum 2
Preferred Club Ocean Front Governor Suite Room Size: 1572 square feet m² 2 King Bed and Double Sofa Bed	General Private hot tub, Number of living rooms 0, Number of bedrooms - 1, Ping - 44, Pillow menu, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Private hot tub (indoor), Square feet - 1572, Private bathroom, Espresso maker, Club level room, Square meters - 146, Ocean view, Bed count minimum 2, Bed count maximum 2
Preferred Club Ocean View & Pool Front Double Beds Room Size: 560 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 560, Pillow menu, Extra bed count 1, Number of bathrooms - 1, Square meters - 52, Private bathroom, Espresso maker, Club level room, Ping - 15.74, Ocean view, Bed count minimum 2, Bed count maximum 2
Premium Deluxe Ocean View Double Beds Room Size: 452 square feet m² 2 Double Beds	General Square meters - 42, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Ping - 12.7, Extra bed count 1, Square feet - 452, Ocean view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2