Is this Puerto Morelos resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Puerto Morelos resort have a swimming pool?

Yes, this Puerto Morelos resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto Morelos resort?

Best-rates for the Puerto Morelos resort starts from $415 per night with includes Toiletries, TV, View, Balcony/Terrace, Security/Safety, Business Services, Spa, Parking, Accessibility, Wellness Facilities, Restaurant, Entertainment, Hot Tub, Wheelchair Accessible, Bedding/Linens, Internet, Kitchen, Air Conditioner, Pool, Sports/Activities, Bar, Guest Services, Child Friendly, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puerto Morelos resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto Morelos resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Morelos resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto Morelos resort?

Based on the information reported by the owner or manager, the Puerto Morelos resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto Morelos resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Dreams Natura Resort & Spa - All Inclusive | Resort in Puerto Morelos

| 8.2 (1416 Reviews) | 1 Bathroom

Puerto Morelos Resort | Dreams Natura Resort & Spa - All Inclusive

Resort in Puerto Morelos

Luxury property on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Dreams Natura Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Dreams Natura Resort & Spa - All Inclusive offers 553 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down comforters and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A health club and a complimentary water park with a lazy river and waterslides are featured at the property. 4 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Free toiletries

Hair dryer

Towels

Toilet paper

Shower

Soap

Bedroom

Free cribs/infant beds

Ceiling fan

Blackout drapes/curtains

Hypo-allergenic bedding

Down comforter

Free rollaway beds

Premium bedding

Air conditioning

Bed sheets

LED light bulbs

Energy-saving switches

Slippers

Laptop-friendly workspace

Free local calls

Laptop-compatible safe

Water-efficient toilets only

Iron/ironing board

Water-efficient showers only

Phone

Breakfast

5 restaurants

Coffee/tea in common area(s)

Free daily reception

24-hour room service

1 swim-up bar and 1 poolside bar

Local meal delivery service

Free minibar

Espresso maker

Champagne service

Parking

Free secured, uncovered self parking on site

Free secured, uncovered valet parking on site

Onsite parking available only on request

Accessibility

Elevator

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible concierge desk

Wheelchair accessible (may have limitations)

Activities

Outdoor pool access

Free water park access

Lifeguards on site

Billiards/pool table

Arcade/game room

Fitness classes

Children's pool

Shopping

Playground

Steam room

2 hot tubs

Sauna

4 outdoor pools

Kayaking

Yoga classes

Access to nearby outdoor pool

Wine tasting room

Fitness center

Full-service spa

Ziplining

Entertainment

40-inch Smart TV

General

Meeting rooms - 3

Conference center (12208 square feet of space)

Computer station

Ballroom

Elevator

Gift shop/newsstand

Reception hall

ATM/banking services

Front-desk safe

Banquet hall

Spanish

English

Comprehensive recycling policy

Couples dining

Romance packages available

Local artist showcase

At least 80% lighting from LEDs

No plastic drinking straws

Smoke-free property

Guest Services

Free cribs/infant beds

Free water park access

Arcade/game room

Snack bar/deli

Children's pool

Waterslide

4 outdoor pools

Children's games

In-room child care (surcharge)

Free supervised childcare

Laundry facilities

Lazy river

Playground

Free rollaway/extra beds

Children's toys

Access to nearby outdoor pool

Free children's club

Hair salon

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Luggage storage

Multilingual staff

Wedding services

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Beachfront location

Lifeguards on site

Terrace

Outdoor entertainment area

Pool umbrellas

Pool cabanas (surcharge)

Spa

Hot tub

Massage - hot stone

Massage - Thai

Massage - deep-tissue

Spa open daily

Steam room

Facials

Outdoor treatment areas

Massage - sports

Hydrotherapy

Sauna

Body treatments

Couples treatment room(s)

Manicures and pedicures

Body scrubs

Massage - Swedish

Aromatherapy

Massage - on the beach

Massage/treatment rooms

8 treatment rooms

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children are welcome. free rollaway/extra beds! free cribs (infant beds)!

Payment Policy

Pet fee: usd 65 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 22 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 65 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking and access to the heated pool special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Ray

Oct 16, 2025 05:01:43 AM

Review Score: 8

Summary: Cleaning was okay. You could not swim in the ocean due too way too much seaweed, but the pools were nice and laid out well.

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite Ocean View Double Room Size: 560 square feet m² 2 Double Beds	General Pet-friendly room, Number of living rooms 0, Square meters - 52, Private bathroom, Number of bedrooms - 0, Square feet - 560, Sea view, Ping - 15.74, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Junior Suite Ocean View King Room Size: 560 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Square meters - 52, Private bathroom, Number of bedrooms - 0, Ping - 16, Square feet - 560, Sea view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Junior Suite Swim-Out King Room Size: 560 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 52, Private bathroom, Number of bedrooms - 0, Ping - 16, Square feet - 560, Garden view, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Junior Suite Tropical View Double Room Size: 560 square feet m² 2 Double Beds	General Number of living rooms 0, Square meters - 52, Private bathroom, Number of bedrooms - 0, Square feet - 560, Garden view, Pets not allowed, Ping - 15.74, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Preferred Club Family Suite Ocean View Room Size: 1066 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Ping - 30, Extra bed count 1, Number of bathrooms - 2, Toothbrush and toothpaste available, Square meters - 99, Bathrobes, Square feet - 1066, Private bathroom, Ocean view, Bed count minimum 2, Bed count maximum 2
Junior Suite Partial Ocean View Double Room Size: 560 square feet m² 2 Double Beds	General Number of living rooms 0, Square meters - 52, Partial sea view, Private bathroom, Number of bedrooms - 0, Ping - 16, Square feet - 560, Pets not allowed, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Junior Suite Partial Ocean View King Room Size: 560 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 52, Partial sea view, Private bathroom, Number of bedrooms - 0, Ping - 16, Square feet - 560, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Preferred Club Junior Suite Swim-Out King Room Size: 560 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 560, Pets not allowed, Extra bed count 1, Toothbrush and toothpaste available, Number of bathrooms - 1, Bathrobes, Square meters - 52, Private bathroom, Ping - 16, Garden view, Bed count minimum 1, Bed count maximum 1
Preferred Club Master Suite Ocean View Room Size: 934 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 934, Number of bedrooms - 1, Pets not allowed, Extra bed count 1, Number of bathrooms - 2, Toothbrush and toothpaste available, Square meters - 87, Bathrobes, Private bathroom, Ping - 26, Bed count minimum 1, Ocean view, Bed count maximum 1
Preferred Club Master Suite Ocean Front Room Size: 934 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 934, Number of bedrooms - 1, Sea view, Pets not allowed, Extra bed count 1, Number of bathrooms - 2, Toothbrush and toothpaste available, Square meters - 87, Bathrobes, Private bathroom, Ping - 26, Bed count minimum 1, Bed count maximum 1
Preferred Club Junior Suite Swim-Out Double Room Size: 560 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 560, Pets not allowed, Extra bed count 1, Toothbrush and toothpaste available, Private pool, Number of bathrooms - 1, Bathrobes, Square meters - 52, Private bathroom, Ping - 16, Garden view, Bed count minimum 2, Bed count maximum 2
Family Junior Suite Ocean View Room Size: 1066 square feet m² 2 Double Beds	General Number of living rooms 0, Square feet - 1066, Private bathroom, Number of bedrooms - 0, Pets not allowed, Ping - 30, Extra bed count 1, Ocean view, Number of bathrooms - 2, Bed count minimum 2, Square meters - 99, Bed count maximum 2
Preferred Club Junior Suite Partial Ocean View King Room Size: 560 square feet m² 1 King Bed	General Number of living rooms 0, Partial sea view, Number of bedrooms - 0, Square feet - 560, Pets not allowed, Extra bed count 1, Toothbrush and toothpaste available, Number of bathrooms - 1, Bathrobes, Square meters - 52, Private bathroom, Ping - 16, Bed count minimum 1, Bed count maximum 1
Junior Suite Swim-Out Double Room Size: 560 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 560, Pets not allowed, Extra bed count 1, Private pool, Number of bathrooms - 1, Square meters - 52, Private bathroom, Ping - 16, Garden view, Bed count minimum 2, Bed count maximum 2
Preferred Club Junior Suite Ocean View Double Room Size: 560 square feet m² 2 Double Beds	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Square feet - 560, Extra bed count 1, Toothbrush and toothpaste available, Number of bathrooms - 1, Bathrobes, Square meters - 52, Private bathroom, Ping - 15.74, Ocean view, Bed count minimum 2, Bed count maximum 2
Preferred Club Junior Suite Ocean View King Room Size: 560 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Square feet - 560, Sea view, Extra bed count 1, Toothbrush and toothpaste available, Number of bathrooms - 1, Bathrobes, Square meters - 52, Private bathroom, Ping - 15.74, Bed count minimum 1, Bed count maximum 1
Preferred Club Ocean Front Double Room Size: 560 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 560, Pets not allowed, Extra bed count 1, Toothbrush and toothpaste available, Number of bathrooms - 1, Bathrobes, Square meters - 52, Private bathroom, Ping - 15.74, Ocean view, Bed count minimum 2, Bed count maximum 2
Junior Suite Tropical View King Room Size: 560 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 52, Private bathroom, Number of bedrooms - 0, Ping - 16, Square feet - 560, Garden view, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1