Aloft Playa del Carmen | Hotel in Playa del Carmen

| 8.6 (1561 Reviews) |   Pet Friendly  8 Bathrooms  24 Guests
Gonzalo Guerrero Hotel | Aloft Playa del Carmen

Hotel in Gonzalo Guerrero, Playa del Carmen

Well set in Playa del Carmen, Aloft Playa del Carmen provides air-conditioned rooms, an outdoor swimming pool, free WiFi and a fitness center. Featuring room service, this property also welcomes guests with a restaurant and a terrace. Certain units at the property include a balcony with a city view. All guest rooms at the hotel are equipped with a flat-screen TV with cable channels and a safety deposit box. Every room has a coffee machine and a private bathroom with a shower and free toiletries, while some rooms will provide you with a kitchenette. Breakfast is available, and includes buffet, continental and American options. Guests can enjoy playing pool, or take advantage of the business center. Speaking English and Spanish at the 24-hour front desk, staff will be happy to provide guests with practical guidance on the area. Popular points of interest near Aloft Playa del Carmen include Playa del Carmen Beach, ADO International Bus Station and Playa del Carmen Maritime Terminal. Cozumel International Airport is 22 miles away.

Aloft Playa del Carmen is located in Playa del Carmen.

This 99 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: EV Charge Station, Wellness Facilities, Child Friendly, and several others. This is a 4 star rated property and has over 1561 reviews with the average score of 8.6 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 99 Bedrooms Hotel if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Aloft Playa del Carmen in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Aloft Playa del Carmen”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Snack bar
  • Bar
  • Coffee house on site
  • Kids' meals
  • Restaurant
Parking
  • Parking on site
  • Electric vehicle charging station
  • Parking
Accessibility
  • Wheelchair accessible
  • Visual aids (Braille)
  • Raised toilet
  • Bathroom emergency cord
  • Lowered sink
  • Visual aids (tactile signs)
  • Toilet with grab rails
Activities
  • Live sports events (broadcast)
  • Temporary art galleries
  • Fitness
  • Live music/Performance
  • Pool table
  • Fitness center
Entertainment
  • Board games/Puzzles
General
  • Smoke-free property
  • Facilities for disabled guests
  • Safe
  • Convenience store on site
  • Soundproof rooms
  • Family rooms
  • Pet friendly
  • Wifi in all areas
  • Elevator
  • Non-smoking rooms
  • Air conditioning
Guest Services
  • Car rental
  • Fax/Photocopying
  • Express check-in/out
  • Shuttle service
  • 24-hour front desk
  • Baggage storage
  • Ironing service
  • Dry cleaning
  • Room service
  • Packed lunches
  • Shuttle service (additional charge)
  • Daily housekeeping
  • Meeting/Banquet facilities
  • Business center
  • Tour desk
  • Laundry
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor pool
  • Terrace
  • Outdoor furniture
  • Outdoor pool (year-round)
Security/Safety
  • CCTV outside property
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • Key card access
  • 24-hour security
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Contactless check-in/out
Spa
  • Swimming pool
  • Beach chairs/Loungers
  • Pool bar
  • Infinity pool
  • Kids' pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.

Reviews

Value for money:
8.94
Location:
9.36
Staff:
8.92
Facilities:
9.16
Comfort:
9.33
Cleanliness:
9.33
Emily
Dec 23, 2025 08:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Breezy Guest room, 2 Queen, Balcony
Room Type: Double
Room Size: 39 m2
2 Queen bed(s) Bed

Bathroom

Hairdryer, Shampoo, Shower, Free toiletries, Private bathroom, Toilet paper, Toilet, Body soap, Towels, Conditioner

General

Hardwood or parquet floors, Private entrance, Trash cans, Safe, Carbon monoxide detector, Iron, Smoke Alarm, Air conditioning

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV, Radio

Outdoors

Balcony

Living Area

Sofa

View

Inner courtyard view, View, City view

Services

Wake-up service

Kitchen

Coffee machine

Bedroom

Linens

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Feather pillow, Hypoallergenic pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Breezy Guest room, 1 King, Balcony
Room Type: Double
Room Size: 39 m2
1 King bed(s) Bed

Bathroom

Hairdryer, Shampoo, Shower, Free toiletries, Private bathroom, Toilet paper, Toilet, Body soap, Towels, Conditioner

General

Hardwood or parquet floors, Private entrance, Trash cans, Safe, Carbon monoxide detector, Iron, Smoke Alarm, Air conditioning

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV, Radio

Outdoors

Balcony

Living Area

Sofa

View

Inner courtyard view, View, City view

Services

Wake-up service

Kitchen

Coffee machine

Bedroom

Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Feather pillow, Hypoallergenic pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Aloft Guest room, 1 King
Room Type: Double
Room Size: 34 m2
1 King bed(s) Bed

Bathroom

Walk-in shower, Hairdryer, Shampoo, Shower, Free toiletries, Private bathroom, Toilet paper, Toilet, Body soap, Towels, Conditioner

General

Hardwood or parquet floors, Private entrance, Trash cans, Safe, Carbon monoxide detector, Iron, Smoke Alarm, Air conditioning

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV, Radio

Living Area

Sofa

View

Inner courtyard view, View, City view

Services

Wake-up service

Kitchen

Coffee machine

Bedroom

Linens, Childrens' cribs

Accessibility

Entire unit wheelchair accessible, Raised toilet, Roll-in shower, Accessible by elevator, Toilet with grab rails, Upper floors accessible by elevator

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Feather pillow, Hypoallergenic pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Splash Pool Level Suite, 1 King, Balcony
Room Type: Suite
Room Size: 80 m2
1 King bed(s) Bed

Bathroom

Hairdryer, Shampoo, Shower, Free toiletries, Private bathroom, Toilet paper, Toilet, Body soap, Towels, Conditioner

General

Hardwood or parquet floors, Private entrance, Trash cans, Safe, Carbon monoxide detector, Iron, Smoke Alarm, Air conditioning

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV, Radio

Kitchen

Kitchenette, Coffee machine

Outdoors

Balcony

Bedroom

Linens, Walk-in closet

Living Area

Dining area, Sofa

View

Inner courtyard view, View

Services

Wake-up service

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Feather pillow, Hypoallergenic pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Savvy Suite, 2 Queen
Room Type: Suite
Room Size: 68 m2
2 Queen bed(s) Bed

Bathroom

Hairdryer, Shampoo, Shower, Free toiletries, Private bathroom, Toilet paper, Toilet, Body soap, Towels, Conditioner

General

Hardwood or parquet floors, Private entrance, Trash cans, Safe, Carbon monoxide detector, Iron, Smoke Alarm, Air conditioning

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV, Radio

Kitchen

Kitchenette, Coffee machine

Bedroom

Linens, Walk-in closet

Living Area

Dining area, Sofa

View

Inner courtyard view, View

Services

Wake-up service

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Feather pillow, Hypoallergenic pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Aloft Guest room, 2 Queen
Room Type: Double
Room Size: 34 m2
2 Queen bed(s) Bed

Bathroom

Hairdryer, Shampoo, Shower, Free toiletries, Private bathroom, Toilet paper, Toilet, Body soap, Towels, Conditioner

General

Hardwood or parquet floors, Private entrance, Trash cans, Safe, Carbon monoxide detector, Iron, Smoke Alarm, Air conditioning

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV, Radio

Living Area

Sofa

View

Inner courtyard view, View, City view

Services

Wake-up service

Kitchen

Coffee machine

Bedroom

Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Feather pillow, Hypoallergenic pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Savvy Suite, 2 Queen, Balcony
Room Type: Suite
Room Size: 68 m2
2 Queen bed(s) Bed

Bathroom

Hairdryer, Shampoo, Shower, Free toiletries, Private bathroom, Toilet paper, Toilet, Body soap, Towels, Conditioner

General

Hardwood or parquet floors, Private entrance, Trash cans, Safe, Carbon monoxide detector, Iron, Smoke Alarm, Air conditioning

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV, Radio

Kitchen

Kitchenette, Coffee machine

Outdoors

Balcony

Bedroom

Linens, Walk-in closet

Living Area

Dining area, Sofa

View

Inner courtyard view, View

Services

Wake-up service

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Feather pillow, Hypoallergenic pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Splash Pool Level Suite, 1King
Room Type: Suite
Room Size: 80 m2
1 King bed(s) Bed

Bathroom

Hairdryer, Shampoo, Shower, Free toiletries, Private bathroom, Toilet paper, Toilet, Body soap, Towels, Conditioner

General

Hardwood or parquet floors, Private entrance, Trash cans, Safe, Carbon monoxide detector, Iron, Smoke Alarm, Air conditioning

Media & Technology

Flat-screen TV, Cable channels, Telephone, TV, Radio

Kitchen

Kitchenette, Coffee machine

Bedroom

Linens, Walk-in closet

Living Area

Dining area, Sofa

View

Inner courtyard view, View

Services

Wake-up service

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Feather pillow, Hypoallergenic pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Check Hotel Availability
Nightly rates from:
USD91
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